Reviews (34)
Overall rating
2.6
August 4, 2026
They charged me without knowing it and i cannot contact the customer support. I want a refund now
Maiden-Art
Italy
29 days using the app
AdTrace replied
September 21, 2026
Hi,
The charge is tied to an active AdTrace subscription and is approved through Shopify before billing begins. We also have customer support available, so please contact us directly with your store details and we can review the charge and any refund eligibility. kindly remove this review so we can start the investigation
