At Last — Returns & Exchanges

At Last has really helped make the returns process so much easier for our customers. They can now log on to a self serve returns portal to create their return and get their return postage there and then. No more of us having to manually create labels on Click & Drop and emailing it to the customer. It has relieved so much admin!

Danielle from the Onboarding Team needs a particular mention as she has been a great help in getting us set up.