Sami B2B Lock,Password Protect

The locks look like they work, but they do not actually protect anything. We learned this the hard way.

We locked a private collection. When we added inventory, people with no access checked out and bought the locked products. After we complained, support pointed us to a separate "checkout lock" feature we were never told we needed. So the product lock hides pages but does not stop purchases. That should be in bold on the app listing.

The hiding does not work either, at least on our theme (Concept, a paid theme from the Shopify Theme Store). The app has no selector mapping for it, so locked products stayed fully visible on collection pages and search. Support did not know this. We had to dig into their script ourselves, find the missing theme mapping, and send them the exact selectors to fix it.

Worst of all, the app created a publicly reachable search template on our store that returns raw JSON with SKUs and live inventory quantities for every product, including locked ones. A scraper site used it to detect our private restock and broadcast it. The app meant to keep products private is what leaked them.

Support was polite but circular: repeated requests for admin access and collaborator codes, tickets closed prematurely, and blame pointed at our store settings. We diagnosed the root cause ourselves and patched our own theme code while waiting.

If you need locks that actually restrict buying, or you sell anything where privacy matters, this app is not safe to rely on as configured out of the box.