Reviews (1,261)
I’ve contacted the app’s support team several times, but no one has provided me with any updates.
I also reported that there is an issue with the search results:
On the Thai homepage, searching for “Benedict” shows “Benedict Earrings”, but the product image and product page are actually for a Duffle Bag.
On the English homepage, searching for “Benedict” shows “Duffle Bag Navy”, which is completely unrelated to the keyword.
The search results are clearly incorrect, but I have not received any update from the support team.
Hello,
We are truly sorry to hear that you faced an issue with our search and weren't satisfied with our support. We looked into your case, and as we see, we recently had an active communication with you. As a result, the issue was fixed, and we also received a confirmation that everything was back to normal.
To make sure everything is indeed fixed, we contacted you via email. If there is still something to be improved, we are eager to help you!
