Amp Slide Cart Upsell Drawer

Amp Slide Cart Upsell Drawer

Reviews (766)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
September 2, 2026

BE AWARE!

I genuinely don’t understand how this app has such a high rating.

We installed it purely for testing, but we were unable to get in touch with support and ultimately forgot about the app. We didn’t use it at all. Several months later, we noticed that it had been taking $40 every single month from us despite the fact that we weren’t using the service.

When we contacted them and asked for a refund, they refused to refund the charges.

Charging customers month after month for a service they aren’t using and then refusing to refund them when the issue is raised is, in my opinion, extremely disappointing and feels completely unreasonable.

paintlab.ie
Ireland
Over 2 years using the app
App HQ Pte. Ltd. replied September 2, 2026

Hi Team Paintlab!

Sorry for the misunderstanding and confusion here. We ALWAYS refund anytime merchants reach out if they haven't used the app. We did not deny your outreach, and we initiated the refund. I believe you may have missed the latest email. I am sending you the screenshots to the same email you communicated with support. Let's resolve any open items.

-Team AMP