Reviews (3)
Overall rating
5
Counts per rating level
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
September 9, 2026
Overall, Sobot AI has been a great fit for our customer support. It centralizes all our channels into one place and handles routine FAQs 24/7 with impressive contextual understanding, significantly cutting down our ticket volume. Human handoffs are seamless, and the QA tools add solid value.
While complex cases still need a human touch and initial backend setup takes some effort, it noticeably reduces long-term support costs. Highly recommended for growing teams.
Invengo SmartCare Store
Hong Kong SAR
About 1 month using the app
Sobot replied
September 13, 2026
Thank you for your sharing and for the valuable suggestions, we're continuing to improve Sobot AI agent to make it more convenient! ❤️
