Reviews (5,893)
I deleted the app after wasting two hours trying to build one page. Support was slow, gave incomplete instructions, and took 5–10 minutes to answer simple questions. Setting up even a basic announcement bar became unnecessarily difficult.
I do not recommend this app unless you have an entire week to design one page.
Hi Maj Šibilja,
I’m Boo, the Customer Support Manager at PageFly.
I wanted to personally apologize for the experience you had with our support team. After reviewing your case, I understand that we did not handle your requirements clearly or efficiently, and I’m sorry for the time and frustration this caused.
Your request was specific: a separate PageFly landing page for advertising, while keeping your existing Shopify product page unchanged, with the same product/variant setup, BOGOS functionality if supported, and an announcement section that appears only on the landing page.
We should have verified these technical requirements and limitations at the beginning instead of giving you conflicting guidance and having you spend hours testing different approaches.
I’m taking ownership of this feedback and will be working with our team to improve how we handle cases like this.
If you’re willing to give us another chance, I’d personally like to help coordinate the next steps with our technical team and make sure we work toward the setup you originally wanted.
As a goodwill gesture, I’d also like to offer you 50% off your next PageFly purchase/upgrade.
I completely understand your frustration, and I hope we can earn back your trust by giving you a much better experience from here.
Best regards,
Boo
Customer Support Manager
