PageFly Landing Page Builder
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Reviews (5,684)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for creating custom Shopify pages without coding. It's praised for its extensive customization, intuitive interface, and seamless Shopify integration. The drag-and-drop feature and templates simplify design, though there's a learning curve with CSS/HTML. Merchants highlight the 24/7 customer support as exceptional, with responsive and effective agents. Many report improved conversion rates and consistently positive experiences over years of use.
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DO NOT USE THIS APP!! PageFly's free version corrupted my entire store without warning.
What happened: After a theme update, PageFly made 100+ unauthorized changes to my store (confirmed by Shopify support). My product descriptions disappeared and were replaced with garbage text. My navigation menu was disfigured with missing categories.
Their response: PageFly denied responsibility, claimed they "don't have access" to theme files (contradicted by Shopify's logs), and demanded collaborator access to my store instead of fixing the damage. They refused to provide restoration instructions or compensation.
Business impact: Lost sales, damaged customer experience, damaged business reputation, and wasted hours fighting with support instead of running my business. What I learned: This app is a liability. If something breaks, they disappear.
Don't let them have access to your store, the damage isn't worth it! Shopify, please hold this app accountable for unilateral changes to merchants' stores.
Dear Fashion Scrilla,
On behalf of my team, I would like to sincerely apologize for the frustration and stress you experienced during this incident. We completely understand how concerning it is when unexpected changes appear on your storefront, especially when they impact your business operations and customer experience.
After carefully reviewing the case with our internal team and the information available from Shopify's investigation, we were unable to find evidence confirming that PageFly directly caused the reported "100+ unauthorized changes." Shopify's review of the theme history also did not identify records showing that these changes were made by PageFly. During the investigation, some issues were found to be related to theme updates, third-party applications, and pre-existing storefront configurations, while the affected layouts were later restored using Shopify's native recovery tools.
That said, we fully recognize that the experience itself was disruptive and frustrating. We regret the confusion and concern caused throughout the troubleshooting process. Your feedback has been shared with both our support and product teams, and we are reviewing this case internally to identify any opportunities to improve our communication, investigation process, and overall support experience.
We genuinely appreciate the time and effort you invested in working through this situation with us. If there is any additional information you would like us to review, or if there is anything further we can assist with, please don't hesitate to reach out. We remain committed to supporting you in any way we can.
Thank you again for your feedback and for being a long-time PageFly user.
Boo – Customer Success Manager
Uninstall Warning:
They give you plenty of warnings on how uninstall will delete what you've created in PageFly. But they fail to note that their cleanup includes taking any page they have ever had record of. So even if you took a page and rebuilt it natively, if it was originated in PageFly, it goes on the uninstall.
We exported all the data before uninstalling but the format is incompatible with anything but .pagefly templates.
We are rebuilding 100+ pages (again) natively that had one-time been linked to PageFly.
Dear Clean Eatz Kitchen,
On behalf of my team, I sincerely apologize for the frustration and inconvenience you experienced during the uninstall process.
We completely understand how disappointing it must have been to discover that pages you believed had already been rebuilt natively were still affected after uninstalling the app. We can imagine how frustrating it is to face the prospect of rebuilding a large number of pages, especially after investing significant time and effort into your storefront.
PageFly's uninstall process is designed to remove content and assets associated with PageFly pages, but we understand that the outcome in your case was not what you expected. Your feedback regarding the uninstall warnings, page ownership visibility, and export format limitations is extremely valuable. We have shared your concerns with our product team for further review as we continue looking for ways to make the migration and uninstall experience clearer and more merchant-friendly.
We truly appreciate the time you've spent using PageFly and the feedback you've provided. If there is any opportunity for our team to review your specific case further or assist with any remaining PageFly-related content, please don't hesitate to reach out to us. We would be happy to help in any way we can.
Thank you again for sharing your experience.
Boo – Customer Success Manager
Excellent app and outstanding support.
I’ve been using this app for a while now and it has consistently exceeded my expectations. The interface is intuitive, the features are well-designed, and everything runs smoothly. It truly makes my daily tasks easier and more efficient.
What really sets this app apart, though, is the support team. They are incredibly responsive, helpful, and genuinely care about solving any issues quickly. It’s rare to find such a high level of customer service nowadays.
Highly recommended for anyone looking for a reliable and user-friendly solution.
Hi there,
Thank you so much for your wonderful feedback and recommendation!
We’re absolutely delighted to hear that PageFly has consistently exceeded your expectations. It’s great to know that you find the interface intuitive, the features well-designed, and the overall experience smooth and efficient. Helping merchants build and manage their stores more easily is exactly what we strive for.
We’re especially grateful for your kind words about our support team. Knowing that our responsiveness, dedication, and commitment to solving issues have made a positive impact truly means a lot to us. We’ll be sure to share your feedback with the team.
Thank you again for your trust and support. We’re always here whenever you need any assistance and look forward to continuing to support your success.
Boo – Customer Success Manager
Always a 10 plus with this crew. Whenever there is a problem they are so quick to fix it. Plus the tools they have, help streamline the design experience without the need to code. Makes being a web designer more efficient without compromising SEO.
Hi Nexbelt,
Thank you so much for your amazing feedback and for being a long-time PageFly user!
We're thrilled to hear that our team has consistently been able to resolve issues quickly and that PageFly helps streamline your design workflow without sacrificing SEO performance.
Your continued trust over the years means a lot to us. We're always here whenever you need assistance and look forward to supporting your success for many more years to come.
Boo – Customer Success Manager
I used this app for a few years with zero problems until our store's theme was updated. Suddenly the pages were not displaying properly, and I couldn't figure out how to fix the issue. The support I received was excellent. They fixed my problem really quickly, and I am grateful!
The pages are beautiful, and it takes a little time to learn the interface, but it really is worth it.
Hi Laytner's Linen & Home,
Thank you so much for your thoughtful feedback and for being a long-time PageFly user!
We're thrilled to hear that our team was able to quickly identify and resolve the display issues after your theme update. We understand how concerning unexpected changes can be, and we're glad we could help get everything back on track.
It's also wonderful to hear that you're enjoying the beautiful pages you can create with PageFly. Thank you for your continued trust and support over the years.
Boo – Customer Success Manager
The app crashes constantly, throws internal server errors, and at least once a month we lose access to the console for half a day. For an ecommerce business, this is unacceptable.
Support is slow and not helpful enough when serious problems happen. A page builder that can block access to your own pages so often simply cannot be trusted.
Very disappointing. I would not recommend it.
Dear Armodini România,
On behalf of my team, I would like to sincerely apologize for the experience you've had with PageFly.
We completely understand your frustration regarding the recurring internal server errors, temporary loss of access to the PageFly console, and the impact these issues can have on a business that relies on its website to generate sales. We recognize that reliability and timely support are essential, and we're sorry that your experience has not met those expectations.
Your feedback has been shared with both our technical and support teams for further review. We continuously invest in improving platform stability, monitoring, and customer support processes, and feedback like yours helps us identify areas where we need to do better.
We genuinely appreciate the time you've spent using PageFly and the opportunity to hear your concerns. If you're open to reconnecting with us, we'd welcome the chance to review your case in greater detail and see how we can improve your experience moving forward.
Thank you for taking the time to share your feedback.
Boo – Customer Success Manager
Trust the other reviews and use this app!
The team is great, they've helped me with a heap of things since starting to use PageFly about 4 years ago.
Their support is fast and competent, they've never let me down before.
And yes - the app itself is exactly what you're looking for.
If it doesn't natively do what you want it to do, then you can use a HTML embed or CSS tweaks to achieve your desired result.
Hi Cataclysm Computers,
Thank you so much for your amazing feedback and for being a long-time PageFly user!
We're truly grateful for your trust over the years. It's wonderful to hear that our support team has consistently been able to assist you quickly and effectively whenever needed. We’re also glad that the flexibility of PageFly has helped you bring your ideas to life, whether through built-in features or custom solutions.
Your recommendation means a lot to us and motivates our team to continue delivering the best possible experience for our merchants.
Thank you again for your continued support. We're always here whenever you need assistance.
Boo – Customer Success Manager
The app constantly crashes, and we regularly get internal server errors. At least once every month, we lose access to the PageFly console for half a day or more, which is unacceptable for a business that relies on the website to generate sales.
The biggest problem is not only the instability, but also the lack of proper support when something goes wrong. When your store depends on PageFly pages, even a few hours without access can create serious problems, delays, and lost revenue.
For a paid Shopify page builder, this level of reliability is simply not good enough. PageFly has good design flexibility when it works, but the constant crashes, server errors, and weak support make it very hard to trust for a serious ecommerce business.
I would not recommend PageFly to anyone who needs a stable and dependable page builder for their store.
Dear Armodini България,
On behalf of my team, I would like to sincerely apologize for the experience you've had with PageFly.
We completely understand your frustration regarding the recurring internal server errors, temporary loss of access to the PageFly console, and the impact these issues can have on a business that relies on its website to generate sales. We recognize that reliability and timely support are essential, and we're sorry that your experience has not met those expectations.
Your feedback has been shared with both our technical and support teams for further review. We continuously invest in improving platform stability, monitoring, and customer support processes, and feedback like yours helps us identify areas where we need to do better.
We genuinely appreciate the time you've spent using PageFly and the opportunity to hear your concerns. If you're open to reconnecting with us, we'd welcome the chance to review your case in greater detail and see how we can improve your experience moving forward.
Thank you for taking the time to share your feedback.
Boo – Customer Success Manager
So i completely understand some of the frustration people are giving or have had with the app. Something happens to your website due to some issue and yes it would be nice if that never happened. However, the customer service i received was amazing not only did the fix the issue and get me back up and running but also have me suggestions to make my customer experience in order from my site better. to me thats is TOP NOTCH yes no issues would be great but as lone as they have excellent customer service i will never complain. Thanks Syed for all the help you rock
Hi Mernickle Custom Holsters,
Thank you so much for your thoughtful and honest feedback!
We truly understand that unexpected issues can be frustrating, and we appreciate your understanding. It means a lot to hear that our support team was able to not only resolve the issue quickly but also provide helpful suggestions to improve your customer experience.
Your support and trust mean a lot to us, and we’re always here whenever you need any assistance.
Boo – Customer Success Manager
Amazing app for building custom pages. Had some issues with an app not integrating responsively to mobile, but their support was able to pinpoint and resolve the issue quickly and implement changes to the CSS on the page. I'm not great at coding, so this was a real life saver.
Hi Hachimitsu Chocolates,
Thank you so much for your kind words!
We’re really glad to hear that you’re enjoying the app and that our support team was able to quickly resolve the mobile responsiveness issue for you. It’s great to know we could help, especially with the CSS adjustments.
We truly appreciate your support and are always here whenever you need any assistance.
Boo – Customer Success Manager
