Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (225)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
September 16, 2026

Our previous NPS survey vendor sunsetted and Grapevine has been a wonderful new partner. We send our surveys in an email via Klaviyo and it was a smooth integration process to get that going.
Grapevine has also made it much easier to track trends and share reports with our cross functional partners.
On top of the app being exactly what we need, Sam has been the most helpful! He is super responsive and always ready to guide us in the right direction or improve the app to fit our needs. Can’t wait to continue our partnership and see what’s in store for Grapevine’s future!

Marine Layer
United States
5 months using the app
Union Works Apps replied September 17, 2026

Thank you so much for your review, it's really appreciated, and we're glad that Grapevine Surveys was able to step in to fill the gap. Hearing that the reports are helping you to share insights across teams is exactly what we hoped for... we're also hoping you'll take a look at our MCP AI Connector soon to gain even more insight into your customers.