Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (225)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
September 17, 2026

This app has been an incredible find and has performed so well for our small business so far! It’s really user-friendly for setting up all the surveys, and the customer service is incredibly efficient.

We’re currently using their interactive Shopify checkout survey, where customers can leave feedback about their experience before they forget, and we’re also planning to use the Klaviyo integration for more in-depth feedback.

Highly recommend this app over some of the other big survey platforms.

Tilly and the Buttons
United Kingdom
4 months using the app
Union Works Apps replied September 18, 2026

Thank you so much for your review, it means a lot coming from another small business. Catching feedback at checkout is exactly what that survey is built for, so it's good to hear it's working well for you. Do let us know when you get onto the Klaviyo integration, we'll happily walk you through it. There are also plenty more insights to be had beyond the checkout if you fancy exploring.