Reviews (121)

Overall rating
3.8
Counts per rating level
  • 71% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
All reviews
October 7, 2026

we have been using wati with our multiple shopify store mainly for whatsapp communication and automation overall the experience has been quite good. The shopify integration was fairly easy to set up and it has helped us automate a lot of the messages that we previously had to handle manually. The biggest benefit for us is being able to keep customers updated on their orders through whatsapp without someone having to manually message every customer and with shopify we just have to mark order as fullfill and after adding tracking details using wati its automatically shared with the customer which reduces a lot of our work. we have been happy with it so far and would recommend it to other shopify businesses.

Malaki India
India
Almost 3 years using the app