Bird Pickup & Delivery Date

Title: Excellent Customer Support and Great Multi-Location Pickup Solution!

We recently installed Bird Pickup & Delivery for our Shopify store, Nemuree Shop, which operates two physical retail locations in Malaysia.

The app allows our customers to choose their preferred pickup branch, date, and time, making the shopping experience much more convenient.

We encountered a few technical challenges during setup, particularly with theme integration and fulfillment routing. However, Rohit from the support team was incredibly helpful, patient, and responsive throughout the entire process. He took the time to explain how everything works and helped us resolve the issues.

After several tests, the pickup system is now working well, including customer information, payment processing, and order details.

What impressed me most was the quality of customer support. Having a reliable support team makes a huge difference when managing an e-commerce business.

Highly recommended for Shopify merchants operating multiple physical stores.