Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient handling of complex shipping rules and seamless integration with e-commerce platforms. They value its scheduling and customization features, including setting delivery dates and customizing calendars and email notifications. The support team is praised for their quick and effective problem-solving. Merchants also appreciate the app's affordability, ease of use, and intuitive design. The ability to handle multiple pick-up locations, integrate with Google Calendar, and automatically set shipping rates is also highly valued. It's ideal for businesses offering local pick-up and delivery, and for its customization settings for specific products and services.

April 12, 2024

One of the best customer support. I've tried other apps but this one is no doubt one of the most responsive customer support I ever experience. There are also instances that their technical team help me on some problems even not related to their app feature. I really appreciate their willingness to help. Also open for suggestions on improving their features.

Glorist
Philippines
9 months using the app
March 19, 2024

Tried similar apps before, but this worked best for my needs. Excellent customer service. I've asked for help many times and they've always responded and resolved issues quickly.

Night Apple Kpop
United States
12 months using the app
April 6, 2024

This app works perfectly for my needs. I am a flower farmer and floral designer and need to balance my available days for floral deliveries with farm work. I am able to set up the calendar so that my customers can see, and choose, with ease, my available dates for flower deliveries. The customer service is incredible.

Petal and Pitchfork
United States
11 months using the app
March 26, 2024

More than satisfied with the app! It's easy to use and even as it became more specialized, the support team was always there to help. This includes the shipping options, as well as local delivery and in-store pickup.

Maximum power and responsive support team! All issues were resolved, and I can only recommend the app to everyone! Awesome...

Milles Fleurs
Germany
7 months using the app
April 14, 2024

Such an amazing team. Every time I need help I am assisted straight away. The app is easy to use, practical, user friendly and looks great. Honestly the Bird team as so incredibly helpful and I appreciate everything they do! I will continue to use them with all of my other clients.

Little Lily Cakes
New Zealand
About 1 month using the app
March 20, 2024

we have been using this app for a a while now and it has been great, they are constantly developing new features and their support team is incredibly helpful, would definitely recommend.

The Original Cake Company
United Kingdom
7 months using the app
February 3, 2024

So far the app has been great and easy to set up. As the other reviews have mentioned, the customer service really is amazing. You are speaking to a person who is nice and willing to help. Niraj helped me set up some specific delivery rules for one product, and I'm not sure if he could tell, but I was a bit confused. He was super patient and stayed with me until my issue was resolved.

Del Patio Bakehouse LLC
United States
3 months using the app
February 1, 2024

It is the best app of this type, been building my site out and it is the most customizable one. I need options to ship, local deliver, and store pickup, and this app delivers (pun intended). The team of this app is EXTREMELY helpful and responsive, all my issues have been solved quickly, they even added a feature a few days after I mentioned it. Highly recommend! In reality, this should be built into Shopify.. its that good.

Coco LeFor
United States
5 months using the app
April 5, 2024

Fantastic Team, always happy to help and available when I need them. I recommend this app.

Feather&Flower
Australia
9 months using the app
April 18, 2024

The support team with this app is amazing.

They respond incredibly quickly and immediately fixed some of my setup errors for a smooth checkout process. Thank you Lokesh!

Two Flowers
Germany
6 months using the app