Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle intricate shipping rules and enhance the e-commerce experience. It's particularly beneficial for businesses offering local pickup and delivery, with customizable features like specific delivery rules, blocked dates, and adjustable shipping rates. Merchants find it user-friendly, efficient, and well-integrated with Shopify. The support team is praised for their quick and effective problem-solving. The app is also valued for its affordability, aesthetic design, and commitment to continuous improvement. It's especially useful for businesses needing to manage delivery schedules effectively.

March 4, 2024

Great app but even better support team, they resolved my issues quickly and promptly and even went out of the way to solve something not directly related to the app.

باقة بنفسج
Saudi Arabia
7 months using the app
February 1, 2024

It is the best app of this type, been building my site out and it is the most customizable one. I need options to ship, local deliver, and store pickup, and this app delivers (pun intended). The team of this app is EXTREMELY helpful and responsive, all my issues have been solved quickly, they even added a feature a few days after I mentioned it. Highly recommend! In reality, this should be built into Shopify.. its that good.

Coco LeFor
United States
5 months using the app
March 14, 2024

We searched for a delivery app that could help manage both in-store pickups and local deliveries, and this app stood out from the rest!
But what truly impressed us was their outstanding customer service. Even when I had questions unrelated to the app itself, the team was incredibly helpful. They shared their knowledge and expertise to help us troubleshoot technical challenges we faced. It's clear they truly care about their customers' success.

160 Degrees
Australia
2 months using the app
March 14, 2024

So far, I'm extremely happy with not only the app but the team that supports it. First, easy to install and configure. I've used a previous app, and while I thought that app was okay, I now realize that this app is superior! Secondly, the app works basically flawlessly. I had ONE little tiny hiccup on how the calendar appears on Android devices and I contacted them and within just a few minutes, they fixed the small issue. Everything has been perfect. The team is friendly, very knowledgeable and they're quick at responding and fixing issues. I cannot recommend enough!

Sinful Confections
United States
6 days using the app
April 6, 2024

Couldn't recommend this app and the team enough. I am very cautious when installing new apps and do a lot of research, and BirdChime not only integrates really well with shopify, but also have an excellent support team. I have been in touch with Atinder and Lokesh when I got a bit stuck and they both when above and beyond to help me out!! 10/10 app and service!!

Hilton & Family Butchers
United Kingdom
15 days using the app
April 1, 2024

Amazing App to navigate your store on local delivery and pick up. The customer service team is awesome. They respond quickly with any issues and also help guide you with any problems. I highly recommend this app.

Brit's Boards LLC
United States
22 days using the app
March 14, 2024

Very helpful with all my request's, they have gone out of there way in order to help me. Very easy to recommend.

Sodashift
Australia
About 2 months using the app
February 8, 2024

We have loved using this app and have always had a great experience with customer service. 10/10 recommend!

Amend Market
United States
7 months using the app
March 25, 2024

Great team, super helpful and the app does exactly what advertised. Couldn't be more happy with it

Salambrate.ae
United Arab Emirates
About 2 months using the app
March 18, 2024

Great features, and excellent customer service with knowledgable staff willing to help. Highly recommend.

Table & Kin
United Kingdom
3 months using the app