Talon Backups
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Reviews (43)
Absolutely discusting, been using the paid service for a while, when i most need it i get constent errors on a restore. "Restore job failed on 2026-10-18 (3 minutes ago). This should not happen. Write us! help@taloncommerce.com or via the help section." No online HELP just need to wait a day ot two for a RESPONCE to Restore my data. I have 7 of these Failed RESTORED when I most need their support and NO SUPPORT AVAILABLE.
We responded a half an hour after your first chat message was sent to us today. We resolved the issue 2 hours after that.
The issue your ran into in restoration did cause a few hours of delay in your process while i investigated and implemented a solution. I'm sorry for that. Rarely, a restoration can fail, though the data is always safe. In those cases, I rush to fix the issue as I did today so that the records can indeed be restored in a timely manner.
We received no emails from you - nothing from your domain, your name, or your email address. I double checked our spam folder and saw nothing from you. I'm not sure how we did not receive your email. Could you please double check that your email did not typo our domain?
There is no way we would wait 2 days to respond to a restoration failure. I personally jump whenever something like that occurs because I'm aware of how reliable backups need to be.
I take backups seriously because I know they're important and restorations must be timely.
