Swap Returns & Exchanges

As someone who has been using swap for nearly 2 years.

STAY AWAY!

Our experience at first was pretty good and they provided a good customer experience for returns. Recently they have been having issues with their billing systems and are sending 2-3x inflated invoices. So far their team has failed to provide any meaningful explanation and just closed the tickets. It's good that we canceled automatic billing once we had a feeling something was off in September.

DO NOT TRUST THIS COMPANY.