Reviews (2)
Overall rating
5
Counts per rating level
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
October 27, 2026
Really useful app. It doesn’t just answer customers, it can actually handle things like address changes, cancellations, and order lookups directly in Shopify. That alone has cut down our support tickets a lot.
I also like having everything in one place now. Email, chat, and Instagram DMs are all together, instead of us constantly jumping between three different places.
Howl Essence
United States
About 1 month using the app
Savena replied
October 29, 2026
Thank you so much for the thoughtful review, Howl Essence! We're thrilled to hear that Savena is helping reduce your support workload and making it easier to manage customer conversations in one place. Your feedback means a lot to us, and we're excited to keep improving Savena to make your team's life even easier!
