Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,453)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
July 23, 2019

I almost joined Loyalty Lion and spent a fortune but luckily went for ReferralCandy at the last minute

I do still think it's quite expensive. And, to be honest, the app is a bit rough around the edges. It could do with more customisation options (the emails are bit basic) and better referral features (tiered rewards would be great) but it gets the job done.

I've been using it for a couple of months now and the referral rate on my store is a pitiful 0.31% so it's not performing particularly well. But that could be due to my offer not being good enough so I can't blame RC too much.

For now I'm going to leave this review at 5 stars as the customer service has genuinely been great. Very fast response times and helpful staff. In particular Tippy did a great job of helping me out.

I will continue to try to improve the referral scheme and after a year I will update the review and give a more accurate star value for what it's worth, based on how I got on.

The Personal Barber
United Kingdom
3 months using the app