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Support needs significant improvement. I've been chasing, but they just don't get back to you! They send automated emails, but never actually answer your questions or requests. When the support guys DID eventually get back, they made the app live on our store with a bug that affected checkout, even after I specifically said: "Do NOT to make the app live unless the bug is fixed". Well, the bug is still not fixed, support just enabled the app anyway, and now they won't respond, this is the 3rd time I've tried to get this app to work, it works perfectly on another store, and without the bugs, it can do the job, but without the right support, it's useless. Really disappointing.