Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
    2.3K
  • 5% of ratings are 4 stars
    117
  • 1% of ratings are 3 stars
    24
  • 1% of ratings are 2 stars
    19
  • 4% of ratings are 1 stars
    113
All reviews
November 9, 2020

We translated our entire webshop via Transcy (800 products) from Dutch to French. But now it appears that custum fields can't be translated by the app... so we're stuck because we use a lot of custom fields... We also get to see in a lot of places... so we have to take this out everywhere... e.g. in the search bar, check out screen, ... Really not recommended!

Cantata Belgium
Belgium
3 months using the app
FireGroup replied November 10, 2020

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Sorry for the inconvenience has caused to you

First, I got your concern about the custom fields translation. At the moment, we offer a feature called Third-party Elements to translate the texts which are created from other apps or custom code.

Second, Our Support agent is contacting you via live-chat support. She will explain how to use the app features and help to solve the issues you have with the app.

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency