Reviews (335)

Overall rating
3.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
All reviews
December 8, 2020

Route has been great for the customers that have purchased it! Super easy to use and any issues I've had have been handled great. I wish there was a way to educate more customers on why they should do it. The only interesting thing I've seen while viewing my customer's behaviors is sometimes they get scared and back out of the sale when they see it automatically added. I wish you could do it on the back end somehow.

Asher Golf
United States
About 1 year using the app
RouteApp LLC replied December 11, 2020

Hi there,

We’re so glad to hear that you and your customers are enjoying Route! We strive to make both of your experiences with us smooth and simple.

We would love to continue this conversation about optimizing your customers’ experience. Please feel free to reach out at merchantsupport@route.com. Our team will keep an eye out for your email so we can make sure our partnership has the best and biggest impact possible.

Have a wonderful day,

Holly, Customer Support