Reviews (99)
Very bad experience. It's ok in terms of logic and sequence options, and the ability to customise in terms of branding, but the app itself is extremely glitchy. Takes forever to load. Is really sensitive and clicks to new pages when you're trying to work on it. We launched our site last week and have had customers complain that the answers take them to the wrong place (eg selecting "female" and taking them down the male logic sequence, whereas sometimes it works on the correct sequence). Results page isn't letting us add products to cart individually, even though we selected that option, as well as the "add all to cart". Additionally there are limitations in customising that last thank you page. But the final straw and what made me finally write this review is that suddenly our quiz is down, and is the main feature of our business. You click on it and it says "404 not found", even though it's still clearly visible when you enter from the admin section. We've tried from several countries. Support is terrible. Our developers tried contacting them weeks ago, and then again 4 days ago for other issues and just haven't heard back. If they could just improve the support side, the other issues wouldn't be so frustrating. Booked an appointment via their calendly. I got emailed a confirmation without a joining link or details.
Thank you for the detailed feedback, and we’re sorry it took us this long to reply. A lot has changed since you wrote this. The slow, glitchy editor has been resolved in the current version. For the other issues, answers sending people down the wrong path and the quiz showing a 404 on your store, the cause is usually a logic rule or an embed setting like the quiz ID, and our team can check and fix both for you. If you booked a call with us and never got a joining link, that shouldn’t have happened. We’re happy to set up a fresh call at a time that suits you. Thanks for sticking with Quizify and for your patience with us.
