Reviews (45)
Overall rating
4.5
Edited February 17, 2021
I canceled my membership with you the second day of the trial, and Uninstalled the app on Shopify. So WHY ON EARTH ARE YOU EMAILING ME ON MY SECONDARY EMAIL ABOUT BILLING? This app is not for me. You need to delete my credit card info NOW!
Naturalistics
United States
2 days using the app
Dropified replied
February 18, 2021
Hi Stephanie,
It seems you have a separate Dropified account that you didn't cancel with your "secondary email" which is why you received a billing email there.
We did see your multiple emails from that other account and have responded there.
The subscription on that other account is cancelled now, so you won't receive anymore billing emails.
Hope that makes sense.
Please contact our Support team via Live Chat or email if you need further support with this.
support@dropified.com