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You have too many pop-ups.
Overall Dropified is a great app and I would not be able to run my business without it. The new API ordering is amazing and incredibly fast when it works right. Hats off to making it happen. It finally does work most of the time too and I'm confident that the long road getting here will have been worth it once all the last bugs are ironed out. I took one star off because the last few months were a struggle with many errors because Aliexpress updates broke many of the functions. The ordering process was a huge pain and very prone to mistakes. Luckily, this should be mostly a thing of the past now, but I wish it hadn't taken the better part of half a year to get here. Also bundle ordering (which was originally the main reason I switched to Dropified from Oberlo about 4 years ago) has never actually worked properly. I'll keep my fingers crossed that this too will be taken care of eventually. Customer service is fast and especially Kevin has been great understanding my concerns and working on solutions. Even with all the issues I have had in the past and some that are still being worked on, I would still recommend this app to anyone with a Dropshipping store. They are on their best way to earn that 5th star back ;-)
ABSOLUTELY NOT. We've used Dropified for years and loved it, but all of a sudden we'd have to give up 8% of product costs without notice. Terrible service found a better app already and are switching. NOT WORTH IT.
Hi there,
Thanks for the feedback regarding the fulfillment fee.
It looks like you recently downgraded to a plan that charges fulfillment fees on orders that are auto fulfilled through Dropified.
Please get in touch with us via Live Chat or email, and we can work on getting this sorted out for you 👍
App is good but customer service is not so good. I have been charged twice for 7 month (both by shopify app + Dropify app). customer service fixed the bug and when I installed the app second time, I was charged again by both parties. Time consuming to fix all that, I asked customer service to give me an offer as an excuse, they refused. They don't care about customers, they only want you to pay the app. Sad...
Now, the app does not work anymore, I can not access it. Removed it then I can not install it anymore. Customer support says he can do nothing because of weekend, I have to wait many days to have bug fixed.
Bad bad service, how do you think I can manage my store????????
Thanks for your review of the app, and we're really sorry to hear that you had some issues with billing. It seems like the issue started because you created multiple Dropified subscriptions. It does look like it was all sorted out now, but I can certainly understand the frustration.
We definitely care about all of our customers, and we'll continue to work towards improving our service and app.
Meanwhile, please reach out to Dropified Support team to make this better.
Thank you.
HIGHLY RECOMMEND
I have been using the Dropified App for 3 years and am definitely a fan of this App and the team behind it!
It takes those time-sucking tasks and makes them a cinch. I am very pleased with how seamlessly it imports products to my Shopify store. I particularly appreciate the speed with which you can place orders, almost in 1 click. Built-in tracking for orders, 1 click download to import customer reviews and a support team that is very responsive and super helpful (step by step instruction when required)!
This is the only platform I have seen that has a product bundling feature built in. There is the availability to have more than one supplier for a product that I don’t think any other app provides. If one supplier goes out of business or doesn't have supply there is another supplier already there without having to spend valuable time searching for a new supplier when it’s time to place the order. Dropified also has a great product alert system for changes in price or availability.
There is an image editor built in that is as powerful as Photoshop. It even has the ability to remove backgrounds which is an amazing addition. I love the feature where you can perform advanced editing to all the product images you get from Aliexpress inside Dropified app. Such a time saver! So you don't need to download the images to your computer, edit them, save them and upload them again to Shopify.
We've been able to hand over all the ordering, product research and loading products into Shopify to a VA who picked it up very easily (thanks to their handy training videos which are easy to understand).
With the easy to use app, outstanding automatic order fulfilling, awesome customer service, ability to import products from many sites, easy to create product bundling and so much more are the reasons that I definitely recommend this App!
Adding Dropified to my system was a godsend.
Before finding this GREAT app, I was spending countless hours manually ordering all of our customer orders.
The company behind the software is amazing. They keep up on all the changes that AliExpress makes and are continually improving the code. I get notices about AliExpress products that are out of stock and my store is updated automatically so that my customers aren't ordering something I cannot fulfill.
I started with Dropified in 2016 and I am VERY Grateful for all the outstanding support and multitude of added features and benefits.
The time this app will save you is so worth the investment.
On a scale of 5, I give this app a 10. Can't thank you guys enough!
In my honest opinion and through over 2(+) Years of being a Satisfied Customer...
"Dropified is simply the Best Dropshipping App/Software on the Market"...!!!
"FULLY AUTOMATED"... "TIME SAVING"... (+) "FREE E-Com EDUCATION"...!!!
Also the "BEST" of "Customer Service"...!!! (which is Very Important to any Business). "Response Time", "Attention to Details of the Customers Query" and the Will to "Successfully Satisfy" the Customers Concerns...!!!
This is just some of the other Reasons why You will Love having "Dropified" as a Major Tool with/in Your "E-Commerce" Arsenal...!!!
"Thanks a Million" Dropified Team for a Fantastic App and Excellent "Customer Service"...!!!
And 1 For ALL
if you need a serious all in one tool for serious drop shippers so this app will fit your needs. it has powerful filters and functions. Hey oberlo, you will have a hard time to convince your users to stay ;)
I canceled my membership with you the second day of the trial, and Uninstalled the app on Shopify. So WHY ON EARTH ARE YOU EMAILING ME ON MY SECONDARY EMAIL ABOUT BILLING? This app is not for me. You need to delete my credit card info NOW!
Hi Stephanie,
It seems you have a separate Dropified account that you didn't cancel with your "secondary email" which is why you received a billing email there.
We did see your multiple emails from that other account and have responded there.
The subscription on that other account is cancelled now, so you won't receive anymore billing emails.
Hope that makes sense.
Please contact our Support team via Live Chat or email if you need further support with this.
support@dropified.com
We're very happy with Dropified. We spent a lot of time looking for import solutions and tested a few. Dropified is the winner and we have imported over seven thousand products and counting. Support responds in a timely manner and overall it's great value. Looking forward to what the future holds as well.