Reviews (52)
I'm trying to use synlogic for inventory Sync for B2B <-> B2C but everytime i kick it up it chooses to sync all prices on products even with field setting set correct...... and it also feel it has a right to take items off sales channels for some reasons
Hi. Sorry to hear you've had a bad experience with SyncLogic.
It looks to me like you were syncing from your B2B shop to your B2C. The settings to exclude anything from sync should be set up on the child shop in your connection. It looks like you've excluded price sync from the wrong end of the connection. You have it excluded on the B2B shop but not the B2C.
Regarding syncing sales channels, we do sync publication to your customer facing Shopify store, but we don't sync other sales channels in that Shopify hasn't exposed those to 3rd party apps. From the support ticket you opened on Monday, it looks like you most likely selected to have all the products on the child shop unpublished when you disconnected the connection.
Please reach out via the help button in app so we can help make sure you've got everything set up the way you would like and that all your settings are correct.
