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We have been using Synclogic for a few years now, while the app does what it says on the can, and functions exactly how one would expect. The reason for my 5 star is review is the excellent support that Shane and his team provides. Super helpful, willing to work with you to get everything just how you want it, and always available. Really stellar support. 5/5 would recommend!
Thank you so much for the positive review. I really enjoyed working with you directly and enjoyed the challenge of finding solutions for your needs on this. Thanks for being such a long standing customer and such a pleasure to work with.
- Shane
SyncLogic is a game-changer! I needed a feature added that was crucial to my business, and Shane went the extra mile to make it happen. His dedication and hands-on approach were impressive, and the quick response showed how much they care about their customers. If you're looking for top-notch service and a product that delivers, SyncLogic is the way to go. Highly recommend!
Thank you so much for the kind review! I genuinely enjoy finding solutions for shops and helping them thrive, and I'm glad to hear that came through. Let me know if there's anything else I can do for you.
- Shane
We have used SyncLogic for almost 6 years now. It has been a huge time-saver for us and solves a really important problem for us, of quickly and seamlessly syncing products across multiple Expansion Stores.
We have heard horror stories of other brands using other solutions to sync inventory and product details, and things taking too long to connect, resulting in huge oversells and inventory issues during heavy traffic time periods.
We have never had any issues and have a huge amount of trust and respect for the SyncLogic Team and Product. Highly recommend.
Thanks so much for the very kind review. We have focused a lot of our efforts into the performance of syncing over the years and have managed to overcome a number of bumps along the way with the Shopify ecosystem through innovation. I'm so happy you've noticed.
Shane went the extra mile to make it happen.Don't be afraid to get into more detail about what ever your needs are !
Thank you, but this shop doesn't appear to have ever used SyncLogic, nor ever reached out for customer support. Please let me know which shop you have used to connect with me if this review is legitimate.
- Shane
Shane helped me greatly solve some drop shipping issues, when above and beyond! He also reached out by phone, very pleasant to talk with! Took a few days of discovery and repair but all my problems with the how it sync'd got worked out! Don't be afraid to get into more detail about what ever your needs are !
Hi. I also sent you a message via the ticket you opened with more details. In short, we don't sync the POS field and it appears that perhaps with a recent Shopify change new products are defaulting to going to POS if you have that sales channel enabled.
I've written a script to detect and fix this for you as a short term solution and hope to roll out a permanent solution in the coming days.
Update May 17th - I've just released an update that prevents drop ship products from going to POS when SyncLogic creates them, so the issue you reported should now be fixed.
- Shane
I'm very happy with the service provided by Synclogic, the service that is provided just works well for our company's group of websites. Any issues and they are quick to respond, diagnose and fix. We have been using Synclogic for many years now and problems are few and far between. I would recommend this service to anyone that requires a hassle free solution to syncing data on multiple websites.
We are so glad that SyncLogic is helpful for your businesses. Thank you for your support!
The SyncLogic support team is top-notch. They’re quick to respond and thorough in their assistance. No need to panic if you run into any issues—they’ve got your back!
Wow. Thanks for the positive review. What shop did we help you with? I can't find any history for the shop you reviewed us from. I want to make sure to recognize what we did right! :)
SyncLogic has worked really well for syncing our two stores with a shared catalogue and inventory. It's a great value app, and it's versatile - you can choose exactly what product attributes to sync. I.e. use it for only inventory or only product descriptions if you choose. Also very responsive and thorough support should the need arise. Highly recommend.
App is working great. I needed a couple modifications based on my specific use and Shane was excellent. He jumped right on it and followed it all the way through to perfection. App is working great!
Thanks so much. You made my day. It was a pleasure helping you with your setup. Let me know if there's anything else we can do for you.
- Shane
I've been using SyncLogic for over a year and have had a great experience. My installation process was incredibly simple and I've received great support from the team. I have a number of applications running on my storefront and haven't experienced any disruptions from SyncLogic. If you are looking for an easy way to connect your products to another storefront for drop-shipping this is an affordable and simple option. I highly recommend it as drop-shipping is a great revenue builder for our brand!
Thank you for your kind words! We really appreciate your support and patronage. It's great to hear that SyncLogic works well for your business.