Reviews (91)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
December 21, 2023

I loved having Synclogic in my last business, which has worked seamlessly as it should have for the last 4 years or so. I recently opened a new business and have set up Synclogic again for the new site, and had some specific requests and needs, and the level of support I've gotten has been above and beyond. i highly recommend this product for both working as it should, and very responsive ...

Oracle Leather
United States
7 days using the app
Oiizes replied December 23, 2023

Thank you for the review! We appreciate your patronage, and look forward to working with you moving forward to help you achieve your business goals!

November 3, 2019

Alguns dos meus itens o estoque aparece como 0 minha outra na loja conectada, a sincronização parece não ser muito boa, eu termino de cadastrar um produto e quando vou olhar depois de algumas horas na loja filha, esse produto está com o estoque em 0, mesmo não vendendo nenhum ainda...

Closed Buy
Brazil
6 months using the app
Oiizes replied November 4, 2019

Por favor, perdoe nosso português, estamos usando um tradutor automático. Lamentamos saber que você está tendo problemas com a sincronização inicial do inventário. Se entrar ...

November 9, 2023

There is no 30 day FREE TRIAL> I had this app for 4 days and unistalled and got billed the next month. This app is not installed didn't even use the app in 4 days and got hit with the fee! WOW Can't contact anyone to get a credit! Beware before you install. Make sure you will be using so you won't get the shock of 19.99 added to your shopify billing! Not Cool!

Arnone Boutique
United States
4 months using the app
Oiizes replied November 10, 2023

I am sorry for your experience. You previously used your free trial with us in November 2022, and we can't offer new free trials every time you uninstall and reinstall as you ...

December 5, 2019

Estou quase desistindo do app, sempre um pedido da loja mae quando vou separar está esgotado o item pois vendeu na loja pai e nao foi atualizado, gosto bastante do app, mas se continuar assim vou ter que procurar outro app que me atenda

Imaginarium Kids
Brazil
4 months using the app
Oiizes replied December 19, 2019

Por favor, perdoe nosso português traduzido automaticamente. Lamento saber que você teve problemas com o inventário. Tentamos tratar as alterações de inventário com a maior ...

March 21, 2023

My name is Brian Doggett I am CEO of BD Lasers INC. I would first like to state if I could leave a negative number I would. The sheer unprofessionalism of (Emily H) "customer support" rep, was at minimum embarrassing and a child-like tantrum. Emailing my company on the weekend nonstop when not receiving any response due to it being the weekend, she increased in hostility and aggression. Over a ...

BD Lasers INC.
United States
3 months using the app
October 17, 2020

I want to cancel account and stop recurring charges. Unfortunately I can't find any way to actually do that. The website just takes me back to my shop page. I'm no longer syncing. Being vague and not even having an original email from signing up w/ a link to cancel is poor thinking.

Abandoned Rhinestones
United States
2 months using the app
Oiizes replied October 17, 2020

Hi. Canceling SyncLogic is something that is done inside your Shopify admin. Just visit the apps section of your Shopify admin at https://abandoned-rhinestones.myshopify.com/ ...

August 21, 2017

This app saves us so much time!
If you have multiple stores with the same products (or if you just want to manage your products from one master store that automatically updates the others) this app solves all that time wasting nonsense :)

Just Furniture Import
Australia
2 days using the app
June 11, 2021

I have one boutique synced with my website I’m trying to sync another boutique but I don’t see the option please help

The Cat Sass Fashion Boutique
United States
19 days using the app
Oiizes replied July 2, 2021

Hi. I see that our support team helped you out through the ticket you submitted. We're always happy to help and it's easy to reach our support team through the help button ...

January 31, 2023

Only using this out of necessity, since some vendors only operate through SyncLogic. But it's definitely lacking in overall functionality. A basic function that is not included is disallowing syncing of variants. What this means is that, if I want to add a variant such as a color (so that there's a swatch on my collection/product pages), I can't do it if the vendor didn't include a default color ...

Social + Co Boutique
United States
15 days using the app
Oiizes replied February 7, 2023

Hi, I am sorry to hear you are disappointed with our current feature set. We try to balance complexity and demand when we decide which features to integrate, but we also need ...

November 8, 2023

I connected a store and I can not delete the connection now and it's causing problems for me. I can not see any connections I am linked to at all. Also, support will not answer my help requests.

Glam Aura Collective
United States
2 days using the app
Oiizes replied November 10, 2023

Hi, I am sorry for your experience. We responded to your ticket on Tuesday 3 hours after your initial request and never heard back from you, so we assumed our response was ...