Reviews (91)
Refine
-
By rating
I actually got this app based on reviews, and it is amazing app. If you have more than one store / if you have stores in different currencies / or you have one physical store and one online store, this app helps to manage your inventory. We have only one warehouse (one stock) which we sell in multiple channels. You can make your main store where you sell the most - 'parent' shop, then other shops will be 'child' shops. 'Parent' shop will sync for you quantities being sold so you dont have to update manually. The developers support is very quick, they try to reply immediately. Shane is very helpful and he suggest thing you can improve, which is so useful!
I like this product but I have been trying to contact support and can't get ahold of anyone. All the features are great but I really need the cost per item, country origin and HS Code to transfer over and every other column seems to but not these. Is there a reason or is this a feature that will be added in the future?
Hi. I'm sorry to hear you haven't reached us. I looked for support tickets from you and only found one from Sept 26th that we replied to right away. The best way to reach out to us is via the help button in the lower right hand corner of our app. That button opens a ticket directly and bypasses any email delivery issues. The next best way is to send an email to support@oiizes.com which opens a support ticket in the same system.
Regarding your questions on cost, country of origin, and HS Code, these were all implemented in a way that makes it much slower to synchronize. If we do these real time it could slow down your other sync operations and take away processing resources for all our shops, so we're still trying to figure out the best approach for these. For now, open a new ticket with the help button in our app, and I have some code that I can run to synchronize those fields on request.
Sorry again you've expressed that you haven't been able to reach us. I see you've been our customer for over 6 months. I'd certainly love another chance to make sure we treat you right.
- Shane
- Shane
These guys are awesome. The app is awesome too. I can already say that it will form the backbone of my business and provide a service I would otherwise have to spend thousands on. Thanks!
Amazing customer service. Awesome app too. It helps me save a lot of time by syncing inventory from multiple stores seamlessly.
I was struggling with syncing my inventory on two separate stores. SyncLogic was the answer! Easy to install, AMAZING customer service and I was able to add the app, sync my inventory and create invoices within minutes. Love this app!
Been using this app for about 2 months so far and it's pretty much straight up what i needed. Syncs items inventory for both of my sites.
Excellent support from Jason and the team, have thrown them a few curve balls there way and they have caught them all, highly recommend!
THIS APP IS GENIUS, AND SAVES SO MUCH TIME AND STRESS!!!!!
Never Before have i experienced such amazing technical support, thank you Shane!!. I downloaded sync logic as I need to connect both stores inventory. Also I want a system to list directly to my second Shopify site, so all I now need to do is rewrite unique content for the second site listings once it adds them, this will save hours of work each month
If you need the same requirements as mine above you will find it hard to beat this app for price, other apps offer similar features but are too expensive and complex. This app is so easy once you have set it up.
This is the only app I could find that could do it for a reasonable price. Shane was there on the phone to help me really quickly, even though I am in the UK and he is in Canada. So far the app if working great
I simply gave shane my login permissions for both my wholesale and retail sites and he set it all up for me, I just told him what sync rules I wanted and it was easy as pie. The interface is so simple to use.
Looking forward to using this longterm
Thanks
Deleted this app but was still charged by them. They did fix the issue so I updated my review from 1 Star to 3, as asked to by their customer support. The app is still overpriced for what it offers the consumer, but can still be a great addition to any online store if used properly.
Hi, sorry to hear you don't agree with our pricing. Our billing is done by Shopify's billing, and is charged per month and not prorated on uninstall. We went ahead and refunded you for the entire month despite you using part of it. Thanks for updating your review as you promised. Best of luck moving forward.