Guide Shipping Insurance

Guide Shipping Insurance

Reviews (43)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
    35
  • 7% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
    1
  • 9% of ratings are 1 stars
    4
All reviews
Edited October 2, 2022

Poor customer service. Constantly charging my customers double or triple. Cannot get the refunds. DO NOT RECOMMEND.

Beautifully Unique Leggings
United States
Over 1 year using the app
Guide Inc replied June 11, 2021

Hi Beautifully Unique Leggings,

Thank you for your feedback. We are sorry to hear that you're having this issue. If the cart total is over $100 USD the rate of insurance does increase but should only be added one time to their cart. We have sent over an email to get more information from you about what is happening. We look forward to hearing from you and resolving any issues you may be experiencing.

Thanks,

Guide Support