ICU• In Cart Upsell Cross Sell

ICU• In Cart Upsell Cross Sell

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Reviews (544)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    499
  • 5% of ratings are 4 stars
    27
  • 1% of ratings are 3 stars
    3
  • 1% of ratings are 2 stars
    5
  • 2% of ratings are 1 stars
    10
All reviews
July 13, 2021

I installed this app on my Shopify store. You can display offers with triggers but there is also the option 'broad' which means no trigger. If this one is enabled, all the rest triggers stop working. I contacted support many times and they do not respond to me for 3 weeks already. Very disapointed.

Blitz™ Covers
Lithuania
3 months using the app
In Cart Upsell replied July 14, 2021

Hello, Blitz (TM) Thank you for your feedback. We DEFINITELY want to get it right for you 100%, and this type of issue is very rare for our app.

We fully understand your frustration with this rare issue and can assure you that we are working to resolve this quickly. We are very sorry for the inconvenience this is causing you.

We do our best to increase the service quality of our app and services on a daily basis and look forward to reaching a resolution very soon. Please check your email for updates. We are working hard to get back to you as quickly as possible.

Here to help, and very sorry you experienced this.

Tanveer(Customer Success Manager) & The In Cart Upsell Team