Reviews (1,003)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

November 26, 2024

Lasandra was awesome! She was very professional and had lots of product knowledge. I would only be able to set this app up with her help.
I am excited to see if my revenue increases...if it does, I will upgrade!

Thank you so much for your help!

Beautiful Hair Products & Accessories Store
United States
Over 7 years using the app
In Cart Upsell replied December 2, 2024

Hi Beautiful Hair Products & Accessories Store,

Thank you for sharing your experience! We're delighted to hear that Lasandra provided professional and knowledgeable assistance to help you get everything set up smoothly.

Thanks for trusting our app!

November 25, 2024

Very helpful app, and the support is amazing! I just had an issue, that I caused, and support was there right away to save me! I could not be more happy.

Pink Pepper Co
United States
About 5 years using the app
In Cart Upsell replied December 2, 2024

Hi Pink Pepper Co,

Thank you for your kind words! We’re delighted to hear that the app and our support team were able to assist you promptly. It's always our goal to ensure you're happy and supported.

We appreciate your trust and support!

November 26, 2024

I had a lot of specific requests to get the app set up with some custom CSS to fit the style of my store, and the person helping me (Lasandra) was SO incredibly helpful, she was quick to respond and happy to make all of the changes I asked for. It's all running perfectly thanks to her!

Sylvan Design Co.
United States
Almost 2 years using the app
In Cart Upsell replied December 2, 2024

Hi Sylvan Design Co.,

Thank you for sharing your experience! We're thrilled to hear that Lasandra was able to assist you with your custom requests and get everything set up perfectly. Providing quick and helpful support is always our priority.

We appreciate your recommendation and support!

October 29, 2024

I have used this app for a few months now to add a gift box in the cart page. It is so simple to set up and looks clean and neat - I had another app I installed interfere with it and the team at In Cart Upsell were so quick to help and they had it all sorted in no time at all (Thanks Lasandra!). Would absolutely recommend.

Bunny & Co
Australia
2 months using the app
In Cart Upsell replied November 5, 2024

Hi Bunny & Co,

Thank you for sharing your experience! We're glad to hear our app fulfills your needs. It’s great to hear Lasandra could help resolve the app interference quickly.

We appreciate your recommendation!

November 6, 2024

Been using it for a while now and it has been great, quick and simple upsells to cart. Lasandra was helpful and answered in timely manner.

AmpKnee
United Kingdom
About 2 months using the app
In Cart Upsell replied November 13, 2024

Hi AmpKnee,

Thank you for your feedback! We're thrilled to hear that you’ve been enjoying the app and that Lasandra was able to assist you promptly. It’s great to know the upsell features are working well for you!

Thanks again for your review!

October 6, 2024

Love this app. The customer support team has been excellent in making custom changes for us. Highly recommend this app. Easy way to increase your AOV!

Furre
United States
20 days using the app
In Cart Upsell replied October 9, 2024

Hi Furre,

Thank you for your great feedback! We're thrilled to hear that you love the app and that our customer support team has been able to assist with custom changes. It's fantastic to know the app is helping increase your AOV.

We appreciate your recommendation!

November 11, 2024

It's a simple app that works well. Customer support is excellent, helping to ensure it shows up how you'd like on your site (even when your site is custom, like mine).

La Coochie
United States
11 days using the app
In Cart Upsell replied November 13, 2024

Hi La Coochie,

Thank you for your feedback! We're so glad to hear the app is working well for you and that our customer support team was able to help customize it to fit your site. We’re always here to assist whenever you need us!

Thanks again for choosing our app!

September 4, 2024

Very good support that fixed a missing feature for me!

Dogempires
Sweden
Almost 4 years using the app
In Cart Upsell replied September 6, 2024

Hi Dogempires,

Thank you for your feedback! We're glad to hear that our support team was able to effectively address and fix the missing feature for you. Providing responsive and helpful service is a priority for us.

Thank you for choosing our app!

November 4, 2024

I was very impressed with the customer service. I needed help and LaSandra was very responsive and went out of her way to make an adjustment so the app could work for what I needed. Very happy and definitely recommend.

Amazingly Tan
United States
2 days using the app
In Cart Upsell replied November 13, 2024

Hi Amazingly Tan,

Thank you for sharing your experience! We’re delighted to hear that Lasandra was able to provide responsive and helpful support, making adjustments to meet your needs. Your satisfaction is our priority, and we truly appreciate your recommendation!

If you ever need more help, feel free to reach out. Thanks again!

October 11, 2024

Team is very helpful in support when there are issues. Very responsive and Lasandra is the best.

PavePro Asphalt Solutions (Chemtek, Inc)
United States
4 months using the app
In Cart Upsell replied October 14, 2024

Hi PavePro Asphalt Solutions (Chemtek, Inc),

Thank you for your feedback! We're glad to hear that our team, especially Lasandra, has been helpful and responsive in addressing your issues. Providing excellent support is our priority.

We appreciate your trust in our app!