Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 11, 2023

The app was easy to install and the support team was very responsive and willing to help with customization. However, we had issues with the app affecting our page loading speed, and conversion was very low. Ultimately, we decided that the moderate amount of increased sales was not worth the site speed hit and uninstalled the app.

J. Stockard Fly Fishing
United States
Time spent using app: About 1 month
In Cart Upsell replied May 15, 2023

Hello to our friends at J. Stockard Fly Fishing

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with In Cart Upsell & Cross Sell.

We do appreciate your honest feedback, it provides us an opportunity to make things even better for you and other merchants going forward, with that being said we would love the opportunity to work with you to find a solution reach out to us at info@incartupsell.com.

Tanu & The In Cart Upsell & Cross Sell Support Team

May 11, 2023

Love the features. Great Support, If you have any issues, they respond right away! No waiting 24 hours for an acknowledgement here! Thank You!

Karako Suits
United States
Time spent using app: Over 2 years
In Cart Upsell replied May 15, 2023

Hello to our friends at Karako Suits

Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 11, 2023

Denis was super helpful, very impressed with the app! Let's you do many types of upsells and will for sure increase my average order spend.

Sean Solo Sabers
United States
Time spent using app: About 22 hours
In Cart Upsell replied May 15, 2023

Hello to our friends at Sean Solo Sabers

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 11, 2023

Denis is Very helpful and skillful dev ! He was supportive to help me with resolution. GOOD APP ! Would really recommend to others

MoonTara
India
Time spent using app: 10 days
In Cart Upsell replied May 11, 2023

Hello to our friends at MoonTara

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 10, 2023

I highly recommend In Cart Upsell due to its flexibility and ease with which it integrates in Shopify. But the best reason to use this app would be the superb support! Lasandra was relentless in communication and follow-through until the job was done. So rare these days!

Sing The Word®
United States
Time spent using app: Over 6 years
In Cart Upsell replied May 11, 2023

Hello to our friends at Sing The Word®

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 10, 2023

I would like to express my sincere gratitude and appreciation for the remarkable service and assistance provided by this . From the moment I reached out to them with my concerns, they were incredibly helpful and responsive. Their expertise and dedication to ensuring customer satisfaction were evident throughout our interactions.

Their plug-in is truly versatile, allowing you to customize and tailor your upsell features to your heart's content. Whether it was tweaking the design, implementing specific features, or resolving any technical challenges, they never failed to deliver.

Special Thanks to Lasandra :)
Highly recommended Plug In!

Carina
United States
Time spent using app: 22 days
In Cart Upsell replied May 11, 2023

Hello to our friends at Carina

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 10, 2023

Its great app and if you have a problem you get soon help. Especially Denis i very kind and help you fast.

Tierliebling
Austria
Time spent using app: 9 months
In Cart Upsell replied May 11, 2023

Hello to our friends at Tierliebling

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 10, 2023

The Cart Upsell & Crosssell App is just great and does exactly what it should: adding product upsell to add quickly to the cart to an existing product page or cart page. The customer service is just outstanding. Denis and Lasandra replied within minutes to all my questions and gave me a quick walk through the app and even changed some custom settings to make the offers match my Theme. 5 Stars!

MeinMonogramm
Germany
Time spent using app: 5 days
In Cart Upsell replied May 11, 2023

Hello to our friends at MeinMonogramm

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra and Denis were responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 9, 2023

Amazing customer service!! I cannot believe "a few minutes" was actually a real thing. I was assisted within 3 min of my question. Triage and resolution took less than 30 min and I was selling again! Overall the app does exactly as is described and very easy to configure.

Fireworks Revolution
United States
Time spent using app: 5 months
In Cart Upsell replied May 10, 2023

Hello to our friends at Fireworks Revolution

Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 9, 2023

The app i was looking for!

Very good for cart page upsell and super helpful support to help you with your design.

Kreaturen
Sweden
Time spent using app: About 1 hour
In Cart Upsell replied May 10, 2023

Hello to our friends at Kreaturen

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team