Reviews (996)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively boosting revenue through upselling and cross-selling. They praise its ease of use, quick setup, and responsive customer support. The app's customization options and support for A/B testing are appreciated for enhancing shopping experiences and increasing average order values. Any issues are promptly resolved by the support team, ensuring reliability and merchant satisfaction.

August 21, 2024

I got help with everything! Definitely recommend this app and support. Such an amazing experience!

SquishLit
Poland
About 1 month using the app
In Cart Upsell replied August 23, 2024

Hi SquishLit,

Thank you for your feedback! We're thrilled to hear that you received all the help you needed and had an amazing experience with our app and support. Your recommendation means a lot to us.

Thanks for choosing our app!

April 3, 2024

I haven't used this app a whole lot yet, but so far it has done what I needed it to and when I ran into things I didn't understand, they helped me promptly through chat.

Deluvia
United States
Over 1 year using the app
In Cart Upsell replied April 5, 2024

Hi Deluvia,

Thank you for taking the time to leave us this review! We're thrilled to have you as a new merchant on our app, and it is very gratifying to hear that you received excellent support from our team. Cheers and happy selling!

September 5, 2024

This app is fantastic, having everything needed to start selling adds-on a cross-selling. Lasandra provided outstanding support in helping us integrate the app with some minor adjustments to our theme. I’m thoroughly impressed with her assistance and the app's capabilities and flexibility. Highly recommended.

VMAT
United States
11 days using the app
In Cart Upsell replied September 6, 2024

Hi VMAT,

Thank you for your review! We're thrilled to hear that the app has met all your needs and that Lasandra provided outstanding support. Your recommendation means a lot to us.

Thanks for choosing our app!

August 9, 2024

We've just begun using this app but so far the support has been amazing. Lasandra worked throughout the day to get our widgets to match our theme exactly. Looking forward to seeing the increased order values!

Hatcountry
United States
14 days using the app
In Cart Upsell replied August 12, 2024

Hi Hatcountry,

We appreciate your feedback! We’re thrilled to hear that Lasandra provided excellent support, ensuring your widgets matched your theme perfectly. Customer service is key for us, and we're glad we could assist you effectively.

Thanks for your trust in our app!

June 6, 2024

Their support is awesome. But, their app UI interface should be upgraded more. Also, they can add more customization options there.

Roots Plants
United Kingdom
Almost 3 years using the app
In Cart Upsell replied June 10, 2024

Hi Roots Plants,

Thank you for your feedback! We're pleased to hear that you find our support awesome. We appreciate your suggestions about enhancing the app's UI and adding more customization options, and we'll look into these improvements.

Thanks for being a valued user!

July 15, 2024

Really pleased with this app. It has some excellent features and the support team are very helpful and friendly. We have been in touch with support about some issues when setting up offers. They helped us resolve the issues very successfully.

Minifigs.me
United Kingdom
2 months using the app
In Cart Upsell replied July 16, 2024

Hi Minifigs.me,

Thank you for your feedback! We're delighted to hear that you're pleased with the app and its features. Our support team always strives to be helpful and friendly, and we're glad they could successfully assist you with setting up offers.

Thanks for your trust in our app!

March 21, 2024

Had been a customer for years on the multiple ecomm stores I own but had one that the app was deactivated. I reached out to support and told them I had no sales, app was deactivated, and was charged monthly. There response was when the theme was changed the app was not installed. NEVER CHANGED THE THEME. Couple hundred dollar lesson.

Coast Guard for Life
United States
About 2 years using the app
In Cart Upsell replied March 25, 2024

Hi Coast Guard for Life,

We’re sorry that you had this experience with our application. Regarding the sales, we are currently experiencing a bug that causes sales figures to not be reflected in the dashboard for a limited number of merchants; this will be rectified soon. We were able to see that your offers were loaded 24,893 and that merchants clicked 633 times on the offers. So you almost assuredly had generated sales from this activity, but due to the aforementioned issue, they are simply not appearing properly in the dashboard.

Regarding the app deactivation issue, we agree that this could be confusing. It does not refer to your subscription, rather it describes whether your offers are displaying or not. In this case, they were not due to a theme conflict. We will edit this pop up for greater clarity. We apologize for the inconvenience and will be reaching out to you directly via email.

August 12, 2024

I really got the help I needed. I would recommend it.

Mangolo DK
Netherlands
3 months using the app
In Cart Upsell replied August 14, 2024

Hi Mangolo DK,

Thank you for your review! We're delighted to hear that you received the help you needed. Your recommendation means a lot to us!

Thanks for your support!

August 19, 2024

Great APP and support from Lasandra!I reccomend it

iPro-case
United Kingdom
Over 4 years using the app
In Cart Upsell replied August 22, 2024

Hi iPro-case,

Thank you for your feedback! We're thrilled to hear that you had a positive experience with our app and support from Lasandra. Your recommendation means a lot to us.

Thanks for choosing our app!

June 21, 2024

This is a great app with a good free option to start. Lasandra was an amazing help with ensuring that we are able to use this app for our existing theme (as it was not supported originally) I am so impressed by her service! Great company.

Poppyseed Play
United States
7 months using the app
In Cart Upsell replied June 26, 2024

Hi Poppyseed Play,

Thank you for your review! We're glad to hear that you find the app useful and appreciate the free option. We're thrilled that our team member Lasandra was able to help you integrate the app. Customer service is extremely important to us.

Thank you for being a valued user!