ICU• In Cart Upsell Cross Sell

ICU• In Cart Upsell Cross Sell

Reviews (574)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased order value and sales due to effective upsell and cross-sell features. The app is praised for its user-friendly interface, seamless Shopify integration, and customizable options that align with store branding. It supports complex setups like gender-specific products. Merchants appreciate the responsive customer support and the free plan for small businesses. The app's intuitive setup and result tracking are also highlighted as beneficial.

November 9, 2023

Amazing customer service. Instant response and resolved my formatting problems in one go. Thank you!

Real Chai
Australia
Almost 7 years using the app
In Cart Upsell replied November 16, 2023

Hello Real Chai,

Thanks so much for leaving this 5-star review! We are happy that we could assist you with formatting quickly and the way you wanted. We are happy to help merchants whenever we can. Thank you for being a valued merchant!

The Support Team

November 15, 2022

Great app - works really well for in-cart upselling and customer service is amazingly fast and helpful!

SNASH JEWELRY
United States
Almost 7 years using the app
In Cart Upsell replied November 16, 2022

Hello to our friends at SNASH JEWELRY

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

May 10, 2023

I highly recommend In Cart Upsell due to its flexibility and ease with which it integrates in Shopify. But the best reason to use this app would be the superb support! Lasandra was relentless in communication and follow-through until the job was done. So rare these days!

Sing The Word®
United States
Over 6 years using the app
In Cart Upsell replied May 11, 2023

Hello to our friends at Sing The Word®

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 24, 2022

Love that this app offers a free plan for smaller shops, without compromising on its features. The customer service Lisandra is amazing too. She is always available and super responsive. This app has increased my AOV and makes it easy to test different upsells. Highly recommend!

Tiny Hands
United States
Almost 6 years using the app
In Cart Upsell replied August 25, 2022

Hello to our friends at Tiny Hands

Thanks for sharing your review with us and the community. We're thrilled to learn that Lasandra was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 12, 2022

This app is AWESOME! I've used it for years and it's a game changer. Our customers almost always add something onto their order. The customer service is excellent. I always get a quick response and great, friendly service.

Smart Source Seafood
United States
Over 5 years using the app
In Cart Upsell replied May 13, 2022

Hello to our friends from BodyBlendzAU

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

June 29, 2022

This app is lightweight and easy to use. Performs flawlessly and has a great back end with analytics to help you tune your offers. 10/10.

ShadeTree Sunglasses
United States
Over 5 years using the app
In Cart Upsell replied June 30, 2022

Hello to our friends at ShadeTree Sunglasses

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The In Cart Upsell & Cross-Sell Support Team

December 18, 2021

I've been using this app on and off for over 5 years with over $20K in additional in-cart upsells. I recently changed themes and had several issues with it showing and their support got with me ASAP to fix.

DailyDriven.com
United States
About 5 years using the app
In Cart Upsell replied December 20, 2021

Hello friends at DailyDriven.com

We are extremely happy to hear this! We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success :-)

Tanu & The In Cart Upsell & Cross-Sell Support Team

October 5, 2023

This was the only app I could find that did exactly what I wanted.

It was able to only show my add-on item for the products I wanted it to.

Support was excellent. I changed my theme which stopped the app working. They fixed it within 1 hour.

I would recommend it to anyone.

Beddoes Products
United Kingdom
Almost 5 years using the app
In Cart Upsell replied October 6, 2023

Greetings Beddoes Products,

It i great to hear that In Cart Upsell & CrossSell is doing exactly what you were looking for and we appreciate that you were able to leave us this great review. We take pride in providing the support that you need to help setup your app and theme. Thanks again for your review!

The In Cart Upsell & CrossSell team

November 5, 2023

Epic! it's is great and bring us many sales!!!

Sexy Real Sex Dolls
United States
Over 4 years using the app
In Cart Upsell replied November 7, 2023

Hi Sexy Real Sex Dolls,

It is great to see this 5-star review and even greater that In Cart Upsell & CrossSell is bringing you the sales you are wanting. Let us know if you need anything!

The In Cart Upsell Support Team

February 4, 2025

Very excited to get this additional selling opportunity up! Lasandra is EXTREMELY HELPFUL in assisting in the process and even worked with her developers on a couple things to make sure our cart experience is a seamless as possible! Looking forward to great results. :)

The Teal Turtle Boutique
United States
Over 4 years using the app
In Cart Upsell replied February 18, 2025

Thank you for your review! We are pleased that Lasandra was able to help you resolve your recent issue. She's a real superstar.