In Cart Upsell & CrossSell ICU , 910 reviews
Brilliant support once you purchase. It's helping upsell on every SKU! Lasandra who helped us set up the offers was incredibly patient and very clear in her instructions to make sure it worked without any issues.
Hello to our friends at Noughty Wine US
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
thank you so much this call was VERY helpful, I was about to give up when lasandra called me and helped me get things rolling and it looks perfect!!
thanks a bunch Lasandra
Hello to our friends at K R Farms
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Lasandra was so, so helpful! I'm very picky about how my store is set up. She probably worked for 45 minutes on fine-tuning the app so that everything matched my store and was perfect. Great customer service and considering that everything I asked for was able to be done, great app as well!
Hello to our friends at Living a Sweeter Life
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
The app works great, and, even better, the support is always quick and friendly! Always a pleasure to work on upsells
Hello to our friends at RevitalTrax
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
It is an excellent application, it works very well, and the autopilot functionality fulfills everything promised.
It is an application that I recommend to increase sales.
Hello to our friends at MamaFoods
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The In Cart Upsell & Cross Sell Support Team
What other reviewers say about the customer service is true. Denis was extremely helpful, responded immediately to my questions, and solved my problem quickly. You can't ask for more than that!
Hello to our friends at Fan Apparel
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Wonderful customer service!!5 stars - highly recommend - Denis was very helpful, responding immediately to my questions and provided super guidance, when shopify was not doing its job :D. Thank you once again!
Hello to our friends at Vellena
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
I also have to commend the app's customer support team. They are incredibly helpful, friendly, and responsive, always willing to go above and beyond to assist with any questions or issues. Whenever I've reached out to them, they've been quick to respond and have provided clear and concise guidance that has helped me to quickly resolve any problems.
It's clear that the developers truly value their users and are committed to providing top-notch customer service. This level of support is a rare find in today's tech landscape, and it's something that sets this app apart from the competition.
Overall, I couldn't be more satisfied with this app and the exceptional support that comes with it. If you're looking for a powerful, user-friendly app with top-notch customer service, this is definitely the one to choose.
Hello to our friends at Bomlins
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Cannot recommend this app.
- creating offers is very complicated and time-consuming, the options are basic
- the ai system is not compatible with manual offers, you are not advised to run both, even if they target different products.
- not working with the Shopify translations system and GraphQL
- some functions are apparently 'not working with our theme'
The support of the app is very fast, but not really helpful - I feel like every answer is basically "your problem, find a solution for it yourself".
Hello to our friends at www.laimer.bz
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with In Cart Upsell & Cross Sell.
I want to extend my sincerest apologies for the negative experience that you had with In Cart Upsell & Cross Sell. Our app is being used by a lot of merchants and it has been serving most of them really well. We are still working on a lot of features that we will release in the near future which will make it an even more attractive proposition for you. I want to thank you for bringing these issues to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
If you have any further queries, please email us at info@incartupsell.com and I will personally take care of your case.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Very happy with the app, super quick customer service. They we able to help me get our offer working in both the cart & drawer.
Hello to our friends at Huck The World
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team