Reviews (997)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling capabilities, noting its ease of setup and customization. It integrates well with various themes, enhancing shopping experiences and increasing average order values. The support team is praised for their quick and efficient problem-solving. Features like A/B testing and time-sensitive offers further optimize conversions and improve customer engagement.

April 26, 2024

Great customer service. When I have a question, they will listen patiently and help :)

Root in Harmony
United States
16 days using the app
In Cart Upsell replied April 29, 2024

Hi Root in Harmony,

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with our customer service. Our team is dedicated to listening and providing the help you need. Your feedback is greatly appreciated!

March 18, 2024

Easy to install, great customer support.

Nature's Basket AU
Australia
About 2 months using the app
In Cart Upsell replied March 20, 2024

Hi Nature's Basket AU,

Thanks for the positive feedback! Ease of setup is very important to us, and obviously, we always aim to provide a great customer experience. We're very happy to see this review, please do not hesitate to reach out to us for any future assistance!

March 16, 2024

5 Star for the support and the app, it increased my AOV.

Kaliteas
Germany
29 days using the app
In Cart Upsell replied March 18, 2024

Hi Kaliteas,

Thank you for the 5 star review! We are absolutely thrilled to hear that our app has increased your AOV, this is our core focus. Thank you for also recognizing the hard work and dedication of our support staff, we are always here to assist you with any future needs!

October 22, 2024

W lasandra

Shnuks
Germany
About 1 hour using the app
In Cart Upsell replied October 28, 2024

Hi Shnuks,

Thank you for the 5-star rating! We're thrilled to receive your positive feedback. If you need any assistance, we're just a message away.

June 5, 2024

Sehr guter und schneller Support.
Eine Ansprechpartnerin, die sofort alle Probleme und anliegend einwandfrei umgesetzt hat und auf Anhieb verstanden hat.

Sie hat mir sehr viele Anliegen eingerichtet und das funktioniert jetzt Benutzerdefiniert einwandfrei.

Kann ich nur jedem empfehlen :)

Futternasera
Germany
2 months using the app
March 22, 2024

Lasandra was perfeeeect ! Thank you

NOVA NOVA
France
About 2 hours using the app
In Cart Upsell replied March 25, 2024

Hi Nova Nova,

Thank you for recognizing Lasandra! She has been with our team for a long time and is an outstanding contributor. It is always very gratifying to read such positive feedback about our team members. Cheers!

June 4, 2016

Couldn't be happier with this app. Has already made us a lot of upsell money and the support is beyond exceptional. One of the best apps on Shopify, by far!

Suzanne Somers
United States
Almost 7 years using the app
November 9, 2023

Amazing customer service. Instant response and resolved my formatting problems in one go. Thank you!

Real Chai
Australia
Almost 7 years using the app
In Cart Upsell replied November 16, 2023

Hello Real Chai,

Thanks so much for leaving this 5-star review! We are happy that we could assist you with formatting quickly and the way you wanted. We are happy to help merchants whenever we can. Thank you for being a valued merchant!

The Support Team

November 15, 2022

Great app - works really well for in-cart upselling and customer service is amazingly fast and helpful!

SNASH JEWELRY
United States
Almost 7 years using the app
In Cart Upsell replied November 16, 2022

Hello to our friends at SNASH JEWELRY

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

December 13, 2017

Great support, awesome app, does the job!

Beautiliciousdelights
Italy
Over 6 years using the app