Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

March 22, 2024

Lasandra was perfeeeect ! Thank you

NOVA NOVA
France
About 2 hours using the app
In Cart Upsell replied March 25, 2024

Hi Nova Nova,

Thank you for recognizing Lasandra! She has been with our team for a long time and is an outstanding contributor. It is always very gratifying to read such positive feedback about our team members. Cheers!

November 9, 2023

Amazing customer service. Instant response and resolved my formatting problems in one go. Thank you!

Real Chai
Australia
Almost 7 years using the app
In Cart Upsell replied November 16, 2023

Hello Real Chai,

Thanks so much for leaving this 5-star review! We are happy that we could assist you with formatting quickly and the way you wanted. We are happy to help merchants whenever we can. Thank you for being a valued merchant!

The Support Team

June 4, 2016

Couldn't be happier with this app. Has already made us a lot of upsell money and the support is beyond exceptional. One of the best apps on Shopify, by far!

Suzanne Somers
United States
Almost 7 years using the app
November 15, 2022

Great app - works really well for in-cart upselling and customer service is amazingly fast and helpful!

SNASH JEWELRY
United States
Almost 7 years using the app
In Cart Upsell replied November 16, 2022

Hello to our friends at SNASH JEWELRY

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

December 13, 2017

Great support, awesome app, does the job!

Beautiliciousdelights
Italy
Over 6 years using the app
October 14, 2016

The support team was very helpful when we had some questions, very quick response time with quality answers.

Evitality Ca
Canada
Over 6 years using the app
May 23, 2017

This app is good; easy to install, easy to work out, and for simple use it's free. What makes it totally awesome is the support from the guys. Even though we are on the free service they give immediate response and solutions.Highly recommend.

Simply Coffee Capsules
New Zealand
Over 6 years using the app
May 10, 2023

I highly recommend In Cart Upsell due to its flexibility and ease with which it integrates in Shopify. But the best reason to use this app would be the superb support! Lasandra was relentless in communication and follow-through until the job was done. So rare these days!

Sing The Word®
United States
Over 6 years using the app
In Cart Upsell replied May 11, 2023

Hello to our friends at Sing The Word®

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 7, 2016

Not only is the app great, the responsiveness is incredible. I've had 2 questions/requests since I installed a couple months ago and within 24 hours BOTH have been resolved/changed. I've been trialing multiple apps, as we launched our store just a few months ago - and this one is on the upgrade/purchase list. Install it, you won't regret it.

Prnuniforms
United States
About 6 years using the app
April 29, 2019

So far this app has been working perfectly and the support has been awesome. They will help you set the app up and even help you customize the look, color, and location. We are using the mini cart feature for our site and had been told by other app developers that having an upsell in that type of cart would not be possible... But not with this app. They replied super fast to my questions and made the changes that I need. I would highly recommend giving the app a try.

Linx Vapor
United States
Almost 6 years using the app