Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

July 21, 2023

We needed a very specific solution for a cart pop-up. This app works perfectly and even lets us run A/B tests on different messages/buttons. Very intuitive and easy to set up. When I needed something a bit specific Lasandra was extradinary in her speed of response and efficiency in getting it done for me. A clean "5 star" rating!!!

Omius Inc.
United States
2 days using the app
In Cart Upsell replied July 24, 2023

Hello Omius Inc.

Thank you for the glowing 5-star review. We are happy that Lasandra could quickly take care of your needs! It is excellent that In Cart Upsell & CrossSell works perfectly for your store.

Stephanie and the Customer Support Team

June 12, 2023

Thanks to a customer's service that fastly explained how I can set up everything. This app satisfied my needs.

Coffee Shop Amsterdam
Lithuania
2 months using the app
In Cart Upsell replied June 14, 2023

Hello to our friends at Coffee Shop Amsterdam

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

July 30, 2023

I wanted to take a moment to share my positive experience with your app and express my gratitude for the excellent support provided by Lasandra. The In Cart Upsell & Cross Sell app has been a game-changer for my Shopify store, and I have seen a significant increase in sales since implementing it.
The app is easy to use, and the features are customizable, allowing me to create tailored offers that resonate with my customers. The ability to show upsells, cross-sells, and time-sensitive offers within the cart drawer and on the full cart page has been a game-changer for my business.
I also want to thank Lasandra for her exceptional support. She was quick to reply, thorough, and even offered to help integrate and build out the offers. Her assistance was invaluable, and I appreciate her dedication to ensuring that my experience with the app was seamless.
Overall, I highly recommend the In Cart Upsell & Cross Sell app to any Shopify store owner looking to increase their sales and revenue. Thank you for providing such an excellent product and support.

Foldin
United Kingdom
About 9 hours using the app
In Cart Upsell replied August 1, 2023

Hi there Foldin,

First of all, thank you for taking the time to submit this wonderful review. We are so happy that Lasandra was able to quickly assist you and help you through your desired results. It is fantastic to know that In Cart Upsell & Cross Sell is generating the sales you want for your store and that it is easy for you to use, customize, and tailor your offerings. Thank you for your support!

Stephanie & the Customer Support Team

April 28, 2023

What other reviewers say about the customer service is true. Denis was extremely helpful, responded immediately to my questions, and solved my problem quickly. You can't ask for more than that!

Fan Apparel
United States
9 days using the app
In Cart Upsell replied May 2, 2023

Hello to our friends at Fan Apparel

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 11, 2023

The app was easy to install and the support team was very responsive and willing to help with customization. However, we had issues with the app affecting our page loading speed, and conversion was very low. Ultimately, we decided that the moderate amount of increased sales was not worth the site speed hit and uninstalled the app.

J. Stockard Fly Fishing
United States
About 1 month using the app
In Cart Upsell replied May 15, 2023

Hello to our friends at J. Stockard Fly Fishing

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with In Cart Upsell & Cross Sell.

We do appreciate your honest feedback, it provides us an opportunity to make things even better for you and other merchants going forward, with that being said we would love the opportunity to work with you to find a solution reach out to us at info@incartupsell.com.

Tanu & The In Cart Upsell & Cross Sell Support Team

May 8, 2023

Very helpful service and the application works great for cross selling

Shinepaws
Poland
3 months using the app
In Cart Upsell replied May 10, 2023

Hello to our friends at Shinepaws

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 11, 2023

Denis is Very helpful and skillful dev ! He was supportive to help me with resolution. GOOD APP ! Would really recommend to others

MoonTara
India
10 days using the app
In Cart Upsell replied May 11, 2023

Hello to our friends at MoonTara

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

October 9, 2023

Lassandra's assistance with setup was incredibly helpful!

Videos Change Reality
United States
3 days using the app
In Cart Upsell replied October 10, 2023

Hi there Videos Change Reality,

Thank you for leaving this great review! Lasandra is one of our rockstars and we are happy she was able to assist you with your setup needs. Don't hesitate to reach out anytime you ever need us.

The In Cart Upsell Support Team

May 11, 2023

Denis was super helpful, very impressed with the app! Let's you do many types of upsells and will for sure increase my average order spend.

Sean Solo Sabers
United States
About 22 hours using the app
In Cart Upsell replied May 15, 2023

Hello to our friends at Sean Solo Sabers

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 26, 2023

The app is pretty straight forward and easy to understand.
I needed a little tweak to the positioning of my offer and thankfully Denis was extremely helpful by putting me through what I needed to do.

Thank you Denis!

olarsgrace
United Arab Emirates
About 4 hours using the app
In Cart Upsell replied May 29, 2023

Hello to our friends at olarsgrace

Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team