Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

May 4, 2023

Brilliant support once you purchase. It's helping upsell on every SKU! Lasandra who helped us set up the offers was incredibly patient and very clear in her instructions to make sure it worked without any issues.

Noughty Wine US
United States
About 3 hours using the app
In Cart Upsell replied May 5, 2023

Hello to our friends at Noughty Wine US

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

July 18, 2023

The app does what it promises and The customer support (Denis) was very helpful and jumped on a Videocall with me to solve an issue. Thanks for the competent and quick help!

BIRKENSPANNER
Germany
1 day using the app
In Cart Upsell replied July 20, 2023

Hello BIRKENSPANNER,

We appreciate your 5-star review! It is great to hear that Denis was able to assist you via Videocall. We love to offer that complimentary service to help stores get all of the perks they need to be successful. Thank you for selecting In Cart Upsell to promote your business.

Stephanie and the Customer Support Team

September 20, 2023

Great App and very reactive Team behind

diamond-art
United Kingdom
4 months using the app
In Cart Upsell replied September 22, 2023

Hi diamond-art,

Thank you for the positive review! We take great pride in providing top notch customer support, and are happy to read this feedback.

April 19, 2023

Great app! It is easy to set up & use :) Helpful to link products together and help customers see new offerings. Customer service was very helpful with my questions as well.

Tails Up, Pup
United States
About 2 hours using the app
In Cart Upsell replied April 21, 2023

Hello to our friends at Tails Up, Pup

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 16, 2023

Terrible application, it doesn't work and the customer service people always respond the same as they are in development

Rs Motor
Spain
3 days using the app
In Cart Upsell replied August 18, 2023

Hi Rs Motor,

We’re very sorry you’ve had this experience, our application is undergoing maintenance and we expect to return to full functionality very soon. In the meantime, we will be providing updates on the app dashboard. We will reach out to you once our developers have resolved the issue to provide an update and a discount for the inconvenience.

May 9, 2023

The app i was looking for!

Very good for cart page upsell and super helpful support to help you with your design.

Kreaturen
Sweden
About 1 hour using the app
In Cart Upsell replied May 10, 2023

Hello to our friends at Kreaturen

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 22, 2023

Really fast & professional support from Denis. Got everything fixed and the plugin works beautifully!

Jerky Shop Norge
Norway
About 2 hours using the app
In Cart Upsell replied May 25, 2023

Hello to our friends at Jerky Shop Norge

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 3, 2023

Un SAV très rapide et à l'écoute. On peut compter sur eux s'il y a un problème de réglages. L'appli a bien augmenté mes ventes

mizanbrand
France
9 months using the app
In Cart Upsell replied August 7, 2023

Hello mizanbrand,

Thank you for taking the time to leave us such a great review. We are happy that our customer support team was able to quickly assist you and that In Cart Upsell can benefit your store.

Stephanie and the Customer Support Team

May 19, 2023

I am giving 5 stars just because of their customer support! Their support is relatively fast and the staff is amicable!

Aroma Concepts
United States
About 1 hour using the app
In Cart Upsell replied May 25, 2023

Hello to our friends at Aroma Concepts

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

June 4, 2016

Couldn't be happier with this app. Has already made us a lot of upsell money and the support is beyond exceptional. One of the best apps on Shopify, by far!

Suzanne Somers
United States
Almost 7 years using the app