Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

October 26, 2023

I can't say enough about the support assistance I just had with Dennis. Someone added this app to my website just yesterday, but it was not complete and I needed it up and running asap for a new platform launch. I reached out on chat and he was extremely helpful and willing to make it happen. So far I highly recommend this app!!! Thank you, Denis.

Disguise The Surprise
United States
About 21 hours using the app
In Cart Upsell replied October 30, 2023

Hi Disguise the Surprise,

Thank you for leaving us this review! We take great pride in the quality of support that our team offers to merchants and this is very gratifying to read. It is always nice to hear kind words about specific members of our team, and Denis will be overjoyed to read this review!

May 31, 2023

Useful app that is easy to get set-up. The autopilot doesn't always offer the ideal matching item but if you create the correct offers yourself then you'll be fine, customer support is very helpful and quick too.

Advanced Acoustics
United Kingdom
Almost 2 years using the app
In Cart Upsell replied May 31, 2023

Hello to our friends at Advanced Acoustics

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 11, 2023

Love the features. Great Support, If you have any issues, they respond right away! No waiting 24 hours for an acknowledgement here! Thank You!

Karako Suits
United States
Over 2 years using the app
In Cart Upsell replied May 15, 2023

Hello to our friends at Karako Suits

Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

June 7, 2023

I was looking for a cart upsell app that used the native theme ajax cart. This app worked perfectly. The customer service team helped implement everything I was looking for and even customized our CSS to match our store. At first the bundle promos displayed a little slow, but with a simple line of code added to our theme they display instantly. Amazing app and support. Thanks.

SNAG
United States
8 months using the app
In Cart Upsell replied June 8, 2023

Hello to our friends at SNAG

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 27, 2023

In Cart Upsell is not only a slick, easy-to-use application, but their support is top-notch. Thought I was going to lose my weekend to an installation issue I didn't understand, but Denis quickly and painlessly walked me through a solution. Highly recommended!

Challengers Comics
United States
About 1 year using the app
In Cart Upsell replied May 29, 2023

Hello to our friends at Challengers Comics

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

April 27, 2023

Wonderful customer service!!5 stars - highly recommend - Denis was very helpful, responding immediately to my questions and provided super guidance, when shopify was not doing its job :D. Thank you once again!

Vellena
Slovakia
8 months using the app
In Cart Upsell replied April 28, 2023

Hello to our friends at Vellena

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

November 17, 2023

i encounter a problem on setting up an offer. but the costumer support is superb. it took a bit but we finally got it working perfectly. regarding the app itself. ones we pinpoint the issue. it works like a charm. easy to use and navigate

crossfaceGEAR
United States
About 3 hours using the app
In Cart Upsell replied November 20, 2023

Hi crossfaceGEAR,

Thank you for this 5-star review. It is great to hear that you and our customer support team were able to find the resolution you needed to get your app up and running the way you wanted. Please reach out anytime you need!

The Support Team

July 17, 2023

Dennis from support helped me right away with my cart integration, very fast support, very seamless experience, helped me design the cart up sell how I like.

Imported Candy Australia
Australia
7 months using the app
In Cart Upsell replied July 18, 2023

Greetings Imported Candy Australia,

Thank you for your positive review. It is great to hear that Denis was able to help you quickly set up your cart integration. Your store looks amazing (and yummy)! We are happy that In Cart Upsell is working for your business.

Stephanie and the Customer Support Team

July 18, 2023

Not only did this app do exactly what we needed, support is outstanding. Lasandra deserves 12 out of 5 stars. =D

Mountain Man Nut & Fruit
United States
About 3 years using the app
In Cart Upsell replied July 20, 2023

Greeting Mountain Man Nut & Fruit,

Thanks so much for the 5-star review! It is fantastic that Lasandra was able to provide you outstanding support. We appreciate that In Cart Upsell is able to do exactly what you need to be successful.

Stephanie and the Customer Support Team

May 9, 2023

Amazing customer service!! I cannot believe "a few minutes" was actually a real thing. I was assisted within 3 min of my question. Triage and resolution took less than 30 min and I was selling again! Overall the app does exactly as is described and very easy to configure.

Fireworks Revolution
United States
9 months using the app
In Cart Upsell replied May 10, 2023

Hello to our friends at Fireworks Revolution

Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team