Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing sales and average order value through tailored offers. Its user-friendly interface, customization features, and unique tools like autopilot for upselling, A/B testing, and design options are highly praised. The customer support team is commended for their exceptional service. The app's seamless integration with various themes and Shopify's system is also valued. Some merchants have successfully sold long-stagnant products using this app.

September 8, 2023

JUST WANTED TO SAY DENIS WAS SUCH A GREAT HELP. WAS HAVING TROUBLE SETTING UP THE APP. DENIS TOOK HIS TIME AND PATIENCE TO HELP ME AND TOOK TIME TO SHOW ME HOW IT WORKS. GREAT HELP. THANK YOU SO MUCH

WISE GUY APPAREL
United States
About 2 hours using the app
In Cart Upsell replied September 11, 2023

Hello there WISE GUY APPAREL,

Thank you for taking the time to leave us this 5-star review. We love to hear that Denis was able to help you set up your app the way you wanted it and give you pointers on some of the features. We are here to help anytime! It is great that In Cart Upsell can benefit your store.

Stephanie and the Customer Support Team

July 17, 2023

Dennis from support helped me right away with my cart integration, very fast support, very seamless experience, helped me design the cart up sell how I like.

Imported Candy Australia
Australia
About 1 hour using the app
In Cart Upsell replied July 18, 2023

Greetings Imported Candy Australia,

Thank you for your positive review. It is great to hear that Denis was able to help you quickly set up your cart integration. Your store looks amazing (and yummy)! We are happy that In Cart Upsell is working for your business.

Stephanie and the Customer Support Team

May 27, 2023

In Cart Upsell is not only a slick, easy-to-use application, but their support is top-notch. Thought I was going to lose my weekend to an installation issue I didn't understand, but Denis quickly and painlessly walked me through a solution. Highly recommended!

Challengers Comics
United States
About 1 year using the app
In Cart Upsell replied May 29, 2023

Hello to our friends at Challengers Comics

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

September 27, 2022

I just installed the app and the customer service is exceptional. Shout out to Denis, who was so patient and detail-oriented. He went through all of my questions thoroughly and made custom changes to help me out. I am very impressed with his knowledge and excited to see everything that this app has to offer.

Bee Bee Designs
United States
29 days using the app
In Cart Upsell replied September 28, 2022

Hello to our friends at Bee Bee Designs

We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying In Cart Upsell & Cross-Sell and that Denis was able to assist you. We’ll make sure we pass your kind words along to Denis, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

April 3, 2023

Using this app has helped us craft an offer that raised our AOV by 30%, which is huge! Customer service has been great the few times we've used it.

Hyggelight | The Growing Candle
United States
Almost 2 years using the app
In Cart Upsell replied April 3, 2023

Hello to our friends at Hyggelight | The Growing Candle

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

April 4, 2023

Works exactly how you would expect. Support is also very responsive. We see a lot of sales from our cart offer. Great App!

Pack for Israel
United States
About 2 years using the app
In Cart Upsell replied April 4, 2023

Hello to our friends at Pack for Israel

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

January 18, 2023

Fast and friendly support did all the work to install this on my theme (out of the sandbox flex) and answered all my questions. Too soon to tell how my upsells are performing but from everything I can tell the app performs as expected. Testing this for an on page inline approach as compared to my previous upsell app that loaded in a popup.

The Forever Rose
United States
About 2 months using the app
In Cart Upsell replied January 19, 2023

Hello to our friends at The Forever Rose

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

December 5, 2022

Upsells are as we all know very important. This app perfectly gets the job done of making me more money and also the support is very helpfull and friendly!

Mini Lovers
Germany
About 1 month using the app
In Cart Upsell replied December 6, 2022

Hello to our friends at Mini Lovers

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 31, 2023

Useful app that is easy to get set-up. The autopilot doesn't always offer the ideal matching item but if you create the correct offers yourself then you'll be fine, customer support is very helpful and quick too.

Advanced Acoustics
United Kingdom
Almost 2 years using the app
In Cart Upsell replied May 31, 2023

Hello to our friends at Advanced Acoustics

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 2, 2023

Lasandra was so, so helpful! I'm very picky about how my store is set up. She probably worked for 45 minutes on fine-tuning the app so that everything matched my store and was perfect. Great customer service and considering that everything I asked for was able to be done, great app as well!

Living a Sweeter Life
United States
About 7 hours using the app
In Cart Upsell replied May 5, 2023

Hello to our friends at Living a Sweeter Life

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team