GetSale Bulk Discounts & Sales

GetSale Bulk Discounts & Sales

Reviews (332)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
August 4, 2021

WARNING: This app has a huge bug if you are using it on the same products within different shops - we were using this app on 5 different shops, 5 different markets, and currencies. We have a lot of troubles because it automatically changed all the prices on products - for example, a product that cost 20 EUR in German shop was selling for 500 CZK in the Czech Republic but then suddenly the price automatically changed to 20 CZK (wich is under 1 EUR) and we had to cancel hundreds of orders. I try to contact support and they didn't want to recognize the mistake - very dangerous app, don't use it if you are in a multi-shops business. Shopify should deactivate that kind of app provider.

Dreamwithus.sk
Slovenia
3 months using the app
506 replied August 4, 2021

Hi,

I really regret that you faced the problem. But we investigated the issue several times. The app applied discounts correctly. We have logs that prove it. We found that prices changed outside of the app BEFORE the app applied discounts.

I suggested to you investigate the issue together more deeply and help you understand where the real problem is. As you ignore my email, I can't do anything.

Still hope to help you.

Alex