Report Toaster: Custom Reports

I contacted the developer because I needed a profit with shipping cost report that I was not able to generate through shopify. I was immediately contacted by Sam at Report Toaster who offered to assist with my custom report, adding my actual shipping cost as opposed to my billed shipping costs. He offered solutions going forward as well with regard to integrating the shipping info from the app that I use for shipping (not shopify shipping). Sam has been very responsive and professional and I recommend this app very highly!