Reviews (47)
Overall rating
4.5
December 1, 2021
Promised x and got y. They could not fulfil their promises. It has been 6 months since implementation and I still have hundreds of orders stuck. I'm double shipping to hundreds of people since Brightpearl has decided to split orders. Support is lacking. Using their preferred partners has just meant that no one has taken responsibility. BUYER BEWARE!!!! We are pulling out as soon as we can.
böhme
United States
7 months using the app
Brightpearl replied
October 18, 2024
Hi there,
We appreciate your feedback! I would love to gain a better understanding of the complications you have mentioned and look into how we can improve the difficulties you are experiencing.
Thank you
Jesse
Brighptearl by Sage