Reviews (375)

Overall rating
4
Counts per rating level
  • 70% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
All reviews
December 14, 2021

Route has been great for our customers when they have any transit issues with their packages! Our rep, Janice, has been amazing and always responds to any questions I have- big or small! She even jumped on the phone with me today to discuss other options that are better for not only us, but our customers as well. Appreciate the help, always!

NuEthix Formulations
United States
Over 1 year using the app
RouteApp LLC replied January 5, 2022

Hello there,

Thank you for the kind words! We are thrilled to hear you have had a great experience with your success manager. We strive on giving excellent customer service. Should you run into any future questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help!

Best,
Bianca, customer service