Reviews (154)
horrible customer care. I feel like i talk with a robot everytime i send them an email, no one understands.
I was supposed to talk with a manager she didnt reply to emails.
Dont use trustpilot, better use google reviews, at least its free.
trustpilot- Waste of time and money.
They have 19 one star review
Hi Hamza, thank you for taking the time to share this with us. Feedback is greatly appreciated, we welcome both the positive and the negative. Whilst we can't go back in time and change our email responses (even though we'd love to!) we can pass this feedback on to our agents for future interactions. We would love a chance to rectify this situation with you and would encourage you to reach out once more to our Support team via @TrustieSupport on Twitter and they can pick this up with you.
Thanks
Trustpilot Team