Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,564)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
January 21, 2022

The app is quite intuitive and easy to use. I would still have liked to receive by email after the installation a short guide of the steps to properly install the application. However, I received help very quickly from Lisa to help me integrate the application into my theme (which is not supported by the application). The application translated the majority of my products well, but I had to translate all the variants individually on my 300 products. Parts of my website weren't translating correctly and developers helped me fix it in less than 24 hours. Still satisfied with the application and the support received.

Au Beau Pré
Canada
7 days using the app
FireGroup replied January 24, 2022

Hi Sarah,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you for your review with our app.

As usual, our app will automatically translate not only your variants but also the rest of sections on your stores , besides that we allow users to edit its translation in case the automatic translation cannot reach their expectation.

In addition, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency