Reviews (373)
Overall rating
4.3
Edited February 14, 2022
The migration from Bold v1 to Bold v2 has been terrible. We've had customers with duplicate orders and now customers are being sent notification from v1 despite the fact they're on V2. We've lost subscribers and wasted customers time and had to take on a lot of extra customer service. YOU'VE STILL NOT RESPONDED
Hampstead Tea - Biodynamic and Organic Teas
United Kingdom
5 months using the app
BOLD replied
February 9, 2022
Thank you for taking the time to leave your feedback. We are very sorry for the troubles you have encountered after the migration. I can confirm our team is taking this very seriously and are looking into the issue further. Hopefully we can get this back on track for you and improve your experience going forward.