Reviews (449)

Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies subscription management and seamless Shopify integration. They commend the customer support for their quick and effective assistance, especially during app migrations. Features that allow customers to manage their own subscriptions enhance user experience. Long-term merchants are satisfied with its reliability and continuous improvements that adapt to their business needs.

January 28, 2025

The app is very easy to manage, both from the admin and customer vantages. We've been using it for 4+ years for our deodorants with no issues and almost immediate in app support for any issues you come across or questions you have. I recently had a question about an active subscription I have for a product that has no variants that I wanted to add a variant to but was worried it might disrupt the ...

SIN-MIN
United States
Over 2 years using the app
February 6, 2025

I was having a pricing issue with the bulk update feature on the app. I reached out to Bhumi and they quickly resolved the issue for me with simple, easy instructions. I always appreciate good customer service. Thanks Bhumi!

Bricker Labs
United States
10 months using the app
December 17, 2024

I have enjoyed this app. The first version was a bit complex to set up, but now that they've updated everything, it seems to be working smoothly. There have been some hiccups, but every time I've reached out, the staff are always quick to respond and resolve issues. Thank you Chintak! You were a great help!

TriTails Premium Beef, LLC
United States
10 months using the app
February 11, 2025

Irfan has helped me out more than once. Getting good customer support is so important to us.

Singer Farm Naturals
United States
Over 1 year using the app
January 10, 2025

Please GOD can someone help me?!?! Can anyone suggest an alternative app that I can retain these last remaining customers???? I'm DYING to find an alternative to this nightmare of an app. We used Bold v1 for years and everything was fine. Since they forced us to "upgrade" (ha hilarious to call it an upgrade), it has been a NIGHTMARE. I've spent hundreds of hours trying to get the "upgraded" app ...

Furly's Pet Supply
United States
10 months using the app
December 3, 2024

The app is very easy to navigate. If you ever run into any issues, their support team has always done a great job. I've worked a lot with Chintak and he's always resolved any issue quickly. Great app and great support!

Tremor Miracle
United States
7 months using the app
February 18, 2025

Cody was incredibly fast, efficient, and knowledgeable. I had been struggling with migration for what felt like forever, and Cody made the process so much easier. My only regret is not reaching out sooner!

Original Hemp
United States
5 months using the app
February 25, 2025

The team is always helpful when I need assistance. Daniel even followed up after our chat was done. Much appreciated!

Teaspressa
United States
4 months using the app
January 17, 2025

Chintak Pandya provided me quick and very accurate solutions to the issue I was having and was super patient and stayed with me while I had to pause talking to him and help a customer!

Blume Haus Fine Flowers
United States
8 months using the app
BOLD replied January 20, 2025

We're glad Chintak was able to help you out. Thanks for the review!

December 31, 2024

I have used the subscriptions for about 5 years now. The app has been great and the support when needed has been just as awesome. Thankfully I don't need support very often!

GotStolen GPS
United States
2 months using the app