Bold Subscriptions , 379 reviews

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, user-friendly interface, and seamless integration with Shopify, enabling them to add subscription functionality to their stores. It's highly recommended for businesses looking to boost recurring revenue, allowing customers to manage their subscriptions. The backend management for subscriptions is also praised, with quick issue resolution. The customer service is often described as responsive, helpful, and knowledgeable. It's proven successful across various sectors, being seen as a key tool for online retail growth.

February 28, 2024

We've been using BOLD for a while and have just migrated from v1 to v2 and we've left recharge from our other store. Irfan with Bold support specifically is one of the reasons we're brining everything under Bold. Irfan and the team have always been ready to help us with any problems that we have (most of which are user errors).

Farmer and Thistle
United States
About 1 month using the app
BOLD replied March 14, 2024

Thank you for the kind review. We're so glad you're loving Bold Subscriptions! Don't hesitate to reach back out if theres anything else we can do to support your subscriptions journey.

April 25, 2024

Easy to talk to, fast to help. Happy with the service and with the revenue this app brings to my business!

Live Hermosa
United Kingdom
8 months using the app
BOLD replied May 8, 2024

We are thrilled to hear you had a positive experience! Our team is always happy to help, and knowing the app is boosting your business makes our day. Thanks for the 5 star review!

January 11, 2024

Bold has been amazing in us being able to set up subscriptions, the integration into shopify has really helped us to expand our services of products!

Great app, customer service has been awesome, would recommend to anyone who is looking to add recurring payments and subscriptions!

The Pilates Shop
Australia
Over 1 year using the app
BOLD replied January 15, 2024

Thank you for such a wonderful review. This truly makes our day! We can't wait to see your business grow with Bold! Cheers!

January 24, 2024

this subscription app has quite a few customizable pieces to help me get my products exactly how i'd like them. we sell pretty nuanced and only on a yearly subscription, and once set up, bold does it all for me.

Okra & Molly
United States
9 months using the app
BOLD replied January 26, 2024

We are humbled by your kind review. We are so glad that we can meet your unique requirements and wish you continued success! Thanks for choosing Bold!

February 6, 2024

Great customer service! Had a technical issue on Bold and Chandan and the online chat team have been very helpful and helped us resolve the issue in no time. Thank you.

de-liver-ance
United Kingdom
Over 1 year using the app
BOLD replied February 12, 2024

Thanks so much for your kind review! We are thrilled to hear that Chandan was able to help you so efficiently!

Edited February 15, 2024

Bold works good for us. Still getting used to everything after migration from Bold V1, but overall it works fine.

Aprika Life
United States
About 1 year using the app
BOLD replied February 12, 2024

Thanks for writing in with your feedback! We are sorry to hear that things fell short of your expectations. Our team has reached out to provide assistance and clarify Shopify's requirement to move to an app that supports the Shopify checkout. We hope to get you back on track as quickly as possible!

January 27, 2024

We used the 1.0 version of this app and are thrilled with all the updates and changes to this new version. The integration into Shopify is seamless and the intuitive way the app works is fantastic for someone like me who is so not tech savvy. Can't thank Bold enough for all their help and the ability to maximize my sales with recurring revenue. Their support is phenomenal as well!

LuxIllume
United States
3 months using the app
BOLD replied February 12, 2024

We are so happy to read your review! Thanks so much for writing in. This is exactly what we strive to provide — helpful support and an easy, seamless experience for all to enjoy! We look forward to your continued success with Bold!

January 26, 2024

Easy, Simple & Great!

This app is a fabulous add on for any e-commerce site trying to maximize reoccurring revenue. Easy and fast to install, straight forward intuitive interface on both front and back ends and works great! Highly recommended!

ACCA KAPPA
United States
12 months using the app
BOLD replied February 12, 2024

Thank you so much for your glowing review, we appreciate you taking the time to write in! Reviews like yours truly make our day! Thanks for your kind words and thanks for choosing Bold!

March 8, 2024

I used to love Bold, I have been a customer since 2016. But both Apps and the Customer service has declined and is horrible! I had to uninstall all Bold apps to include this one.

Southern Elegance
United States
Over 2 years using the app
BOLD replied March 15, 2024

We're truly sorry to hear about your disappointment, especially from a long-time customer like yourself. We genuinely value your loyalty and feedback. We're committed to providing excellent service and would love the opportunity to make this right. Unfortunately, since the app has been uninstalled, we're unable to assist directly at this time. Nonetheless, we're continuously striving to improve, and your feedback will certainly be taken into account as we work towards enhancing our products and services.

January 25, 2024

Bold has the best apps, for the best price, with the best support. I’ve been using them for the better part of a decade and it finally became time for me to migrate away from Recharge when they raised the prices of our plan. Chaysen and his team made the process so easy. Everyone we worked with was incredibly responsive.

inStride Running
Canada
3 months using the app
BOLD replied February 12, 2024

We are over the moon to read your review! Our team works hard to ensure the very best support for our merchants - this will truly make their day. Thank you for taking the time to write in. We excited to watch your growth with Bold!