Bold Subscriptions , 291 reviews
Customer service with Chaysen was top notch - very knowledgeable and solved my issues quickly and completely - Bold support makes this a great add-on for Shopify. - - Mohammed was also GREAT - very knowledgeable
Customer service have been amazing whenever I need anything. The chat functionality to virtual meetings. You get what you pay for!
Amazing Team and Support Service. Bold Suscriptions Rock! Easy to install, and there is a lot of tutorials and information how to make a full set up.
We needed help integrating Bold Subscriptions into our AJAX cart. The support team's help and communication was excellent and they performed the integration quickly.
I like what you do. The documentation is also good but it would be better if it was indexed properly and structured more precisely.
Thanks for taking the time to write in with your feedback! We appreciate your suggestions and will be looking into ways to improve that. Have a great day, and thanks for choosing Bold!
Kelsey was so wonderful and knowledgeable with customer service when we had an issue. She was amazing!!!
Thanks for your review! We are just so happy that Kelsey was there to help you out. Thanks again for choosing Bold!
The support on this app is outstanding! Shoutout to Kelsey for helping with my urgent, last minute client request.
Appreciate the kind words. The team is always happy to assist. We will be sure to pass along the kudos to Kelsey! Thank you for choosing Bold.
Great app - this works really well for our store. I just wish there was a way to only require customers making subscriptions to create an account (i.e. not every customer).
Thank you for your review and feedback! While Shopify customer accounts do not have this option at this time, we recommend to enable the “Subscription Created” email within Bold Subscriptions. These emails are customizable and can be used to direct customers to create an account once they purchase a subscription. Hope this helps!
Thanks again for choosing Bold!
They dont seem to be actively working on this app, it has limitations in that customers cant add products to their subsciption. And if I do it manually I cannot add it at the subsciption discount price. They do not seem to care about improving this app. I would look elsewhere if I were you.I've been using it for 8 months and nothing has improved.
Thank you for your review. Feedback like yours is very important to our team and helps us align our priorities with our merchant's needs. I can assure you we are actively working to add new features in the near future. I hope we can improve your experience going forward. Thanks again for taking the time to write in!
Thanks a lot for helping me to install the app on my shopify store i really do appreciate it!
Thank you for your review. We are always happy to help. Thank you for choosing Bold!