Reviews (450)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies subscription management and seamless Shopify integration. They commend the customer support for their quick and effective assistance, especially during app migrations. Features that allow customers to manage their own subscriptions enhance user experience. Long-term merchants are satisfied with its reliability and continuous improvements that adapt to their business needs.
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If you are a small-medium merchant, DO NOT DO NOT switch to Bold!
My migration from V1 to V2 was horrendous.
On numerous occasions in the past year, entire batches of subscriptions were not processed overnight, for no apparent reason. First tier customer service is not helpful, it feels like they respond from a script. The tendency is always to blame Shopify and to divert inquiries to them. You ...
Hey, never fun seeing reviews like this. I'm very familiar with what happened here and as frustrating as it was, the issue with billing was completely on Shopify and out of ...
The AI chat bot on the chat isn't very helpful, but it's pretty easy to get connected with a live agent and Chintak is always very helpful!
AMAZING Customer Support - Daniel was phenomenal and patient
Excellent app and brilliant, fast support from the team. Special shoutout to Irfan, Chaysen & Evan. Thank you
Thank you so much for the review! Support is so important to us. We do it all in house with a 100% Canadian team. Best of luck over the holidays!
I'm just getting started with the app, but I have to say that Irfan in customer service is AMAZING. I had a little trouble getting a few things to work and he took careof them all quickly and also sent me instructions so if I could do it myself if I needed to fix something in the future.
Irfan's a customer service wizard! Thrilled to hear he helped you tackle those initial hurdles. Now you're equipped to unlock the full potential of Bold and take your ...
Daniel is the Bomb!
It's helpful as you can resolve any issue with a live agent than AI immediately.
Customer service is super helpful! I was struggling to help a customer and Krupa did everything they could to help me find the right solution! The tips I was given will be saved in the event I run into the same issues again.
So glad Krupa could help! We strive for excellent service, and appreciate the 4 stars.
I signed up for Bold to try their product. One of the features they advertised did not work as expected, so the next day I uninstalled their app and requested a refund. They REFUSED to provide a refund and told me I had to wait until the charge went through, paid for their app even though I'm not even using it, and then request a refund. This is crazy.
If you install the Bold app and it doesn't' ...
This plugin is good option if you want to have a product or donation subscription. It supports for many kinds of payment method with Shopify Payments. Also, the support team is available to answer any question or concern including migration V1 to V2.
Excellent!
Thank you!! That's actually a great use case, we see a lot of people using it to accept donations on a recurring basis. It's not something you normally think of, but that's a ...